9/5: Email General considerations Your SLU email Email etiquette

Email: general considerations email address: yourname@somewhere.com electronic mail vs. “snail mail” programs for email: Netscape Messenger, MS Outlook, Eudora messages reside on the server until downloaded by the user

Your SLU email forwarding your SLU email to another account use Telnet.exe directions available at http://www.slu.edu/services/ITS/forward.html MAIL> SET FORWARD you@somewhere.com using http://mail.slu.edu

:-) Email Etiquette awareness of conventions is important essence of email: immediacy remember: email is never dead… messages are easily forwarded messages are used as proof “That’s not what I meant” think and pause before you send it context and nuance are lost in email easily perceived as rude, offensive, or harsh :-)

Email Etiquette: Dos & Don’ts :-) DO use email for general announcements DO use email to congratulate people and “quick hellos” DON’T use email to complain, gripe, or argue: talk in person DON’T use email for confidential information ;-)

Email Etiquette: Dos & Don’ts :-) DO say hello DO sign your name DON’T use all capital letters: All capitals = SHOUTING in email DO use emoticons or make it plain that you are joking DON’T leave all the headers on a message you plan to forward ;-) :->

Hmwk #1: Email Email the answers to these questions to me at booka@slu.edu, with links by 9/12 class. 1. Who won the CBS Survivor challenge? What does he/she do for a living? Where can I find out more? 2. Where can I find the lyrics to “Alison”, a song performed by Elvis Costello and the Attractions? Where can I find out more about the band? 3. What is spam (not the canned meat)? What are two ways to reduce it? Where can I find out more? 4. What is a popular model of PDA? Where can I buy one?