How to make friends & influence people: or how to recruit 150 volunteers and keep the m

Hampshire County Council Museum Service in plus museum/heritage sites Renaissance Museum Service 500,000 visits per annum Local Authority managed with paid staff 32% revenue budget reduction

Hampshire Cultural Trust 2015 Over 2700 volunteer hours per month across the service Nearly 200 volunteers Established volunteer professional model across 9 museum sites Maintaining the same opening hours prior to volunteer programme

Create new volunteer framework & roles Recruitment campaign Volunteer (& Staff) training programme Interim Volunteer Coordinators Appraisal and recognition on-going Regular training and recruitment

Stephen Lowy Community Curator