Implementing & Assessing the Consultation Module David Webster West Dunbartonshire Council

Implementation  Started using module immediately on release of V9.2  Used loader routine to transfer over 200 consultations from previous Access db  Set up methods, groups, outcome & assessment categories etc  Training (one day) for all consultation network members

Transfer previous data Edit/update previous data Enter missing /new consultations Enter future consultations – setup report on internet/intranet as a consultation diary

Overall Assessment, Groups & Methods

Adding Event details & Outcomes These columns should be on left- can drag but does not save

Problem with Areas- Drop down derived from PI Hierarchy

Issues & Future Enhancements  Need d/d box for Box for statutory/non-statutory  Should not be about an ‘event’ – need more generic wording eg consultation!  Add % invited, response rate (can do as workaround in outcomes)  Need to select multiple groups, several methods.  Re-order/save column headings in costs and outcomes  Single line entry (like milestones) for latter  Overall Assessments confusing – Impact should be re- named (its about achieving objectives) and overall assessment is about overall impact  Area drop downs – how to hide PI hierarchies?  Should be able to input onto a scorecard  Future development - Assessment against National Standards for Community Engagement (like VOICE)