m-Government Saudi Mobile Portal E-participation& Co-Creation Survey 1

Our understanding for the Required Solution (To Be) Yesser’s mobile government initiative is to extend the reach of e-government services to the end-users (Citizens, Residents & Businesses) by means of mobile channels. Backed up with growing use of mobile phones in Saudi Arabia, the need for a mobile channel that allows access to Saudi government information and services has become very important. 2

Home Survey Objectives To Capture internal users’ preference To Capture Subject Matter Expert’s preference To capture Technical team preference To Guide top management of people’s choice 3

Home Comparison Among Alternatives 4 Multiple Browsers Mobile Compatibility Customized GUI Predefined Content

Home Sample Of Alternatives 5

Home Sample of Alternatives 3/31/20126

Home Survey Approach 3/31/20127 To provide 12 different Designs To circulate electronically the designs and ask each contributor in the survey to choose top best 3 designs of their choice To include more than segment in the survey To include more than 30 people in the survey The contributor in the survey should be from both internal and external users, along with industry SME To circulate the results and chose the top 3 designs To enhance the chosen designs and make two best designs chosen To present to the board of directors to chose among the best of two Once chosen then start developing the solution accordingly

Home Designs set in the survey 8 New 1.1 New 1.2 New 1

Home 9 New 2New 3.1 New 3 Designs set in the survey

Home 10 New 4 New 5.1 New 5 Designs set in the survey

Home 11 New 6 New 7New 8 Designs set in the survey

Co-Creation Survey Results 12 Law Field Medical Field Mobile Designer Mobile Apps Vendor Quality Team House Wife YCG PHD CERD Content Team Microsoft Team Dev Team

Co-Creation Survey Results 13

14 New 1 New 6 New 8 Co-Creation Survey Results

15 Hybrid Best of Breed option 1

16 Hybrid Best of Breed option 2

17 Chosen Design based on Survey Results

18 Chosen Design based on Survey Results

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