Archived presentation – 3 June 2002 This presentation may be deemed to include forward looking statements relating to Reuters within the meaning of Section 27A of the US Securities Act of 1933 and Section 21E of the US Securities Exchange Act of Certain important factors that could cause actual results to differ materially from those disclosed in such forward looking statements are described in Reuters Annual Report and Form 20-F 2001 under the heading ‘Risk Factors’. Copies of the Annual Report and Form 20-F are available on request from Reuters Group PLC, 85 Fleet Street, London EC4P 4AJ.

Making global scale count Alexander Hungate Chief Marketing Officer President, Focus Group Accounts Archived presentation – 3 June 2002

Customer have an appetite to spend in certain areas Market ChangesCustomer Reaction Demanding Customers Growing Wealth Increasing Competition Burst Internet Bubble Operational Risk Differentiation Advice vs. Product Global Consolidation Cost Reduction Archived presentation – 3 June 2002

Customer Reaction to Market Dynamics Reuters Opportunities Integrated Desktop Outsourcing Risk Management Trade Management Tools for Advisors Niche Instruments Customer Reaction Operational Risk Differentiation Advice vs. Product Global Consolidation Cost Reduction Archived presentation – 3 June 2002

Liberating Potential... Create and manage informationCreate and manage information Support connectivity, trading and interactionSupport connectivity, trading and interaction Facilitate investment and risk managementFacilitate investment and risk management Provide business integration servicesProvide business integration services Archived presentation – 3 June 2002

Strategic Account Management Value based sellingValue based selling Customer relationship managementCustomer relationship management Differentiated offeringDifferentiated offering Single global account teamSingle global account team Archived presentation – 3 June 2002

New York Global Account Manager Global Account Manager Regional Account Manager Regional Account Manager London Singapore Archived presentation – 3 June 2002

Marketing Advantage Customer loyaltyCustomer loyalty Competitive insightCompetitive insight Database marketing to the end userDatabase marketing to the end user –direct contact –CRM –usage tracking –direct marketing Archived presentation – 3 June 2002

Solutions Open architectureOpen architecture Data management skillsData management skills Business Process IntegrationBusiness Process Integration Breadth and depth of product offeringBreadth and depth of product offering RMDS, Triarch, TIBRMDS, Triarch, TIB Archived presentation – 3 June 2002

Straight Through Processing Operational riskOperational risk Cost reductionCost reduction Archived presentation – 3 June 2002

Straight Through Processing Improve STP Operational riskOperational risk Cost reductionCost reduction Archived presentation – 3 June 2002

Straight Through Processing Transaction Management Data Management Improve STP Business Integration Operational riskOperational risk Cost reductionCost reduction Archived presentation – 3 June 2002

Data Management Settlement Instructions Trade-Specific Data Client/ Counterparty Data Instrument Data No Response Account-Specific Data Corporate Action Data Source: Reuters, Tower Group, CapCo survey of 131 firms – Oct 2001 Most Common Second Most Common 25% 17% 24% 20% 17% 21% 13% 12% 13% 8% 14% 2% 8% Archived presentation – 3 June 2002

Messaging Strategic alignment with customersStrategic alignment with customers –Compliant –Secure –Low cost Federated directoriesFederated directories InteroperabilityInteroperability Value added integrationValue added integration Archived presentation – 3 June 2002