HAMILTON COUNTY ESC FORGING THE FUTURE
OUR HISTORY WITH DESIGN Twelve years of experience Four distinctly different organizational designs Countless approximations All based on common principles of design …
CONTEXT PROCESS FUNCTIONSTRUCTURE
2001
2005
2009
2011
LINKING STRATEGY TO DESIGN
THE NEW HCESC …
From … Predominantly Service-Based Business Model To… Blended Business Model Products AND Services SHIFT
FACING OUR CHALLENGES The need for rapid shift to maintain competitive edge The need for new infrastructure for product business model Research and Development Production Packaging Customer Order and Inventory Management Shipping and Handling The need to develop differentiated service business models Delivery Channels Pricing Models
WE KNOW WHAT WE KNOW WE DON’T KNOW WHAT WE DON’T KNOW WE KNOW WHAT WE DON’T KNOW WHAT WE KNOW
THE NEXT APPROXIMATION
THE NEW HCESC …