Lesson 2 Review Q. Define the term “Goal” Define the term “Goal”

Life Skills – Lesson 3 Effective Communication

What is communication? Exchanging ideas, information or opinions Exchanging ideas, information or opinions

Effective Communication: Knowing what to say and how to say it so others will listen and understand, and how to listen actively to avoid misunderstandings. Knowing what to say and how to say it so others will listen and understand, and how to listen actively to avoid misunderstandings.

What do we need in order to communicate? Sender Sender Receiver Receiver Message Message

Responsibilities of the Sender Face the person you are speaking with Face the person you are speaking with Eye contact Eye contact Comfortable distance Comfortable distance Use language that the receiver will understand Use language that the receiver will understand Check with the Receiver to see if you are being understood Check with the Receiver to see if you are being understood If necessary, speak assertively in a strong, positive way. If necessary, speak assertively in a strong, positive way.

Responsibilities of the Receiver *Active Listening Skills Listen for details Listen for details Pay attention to nonverbal language Pay attention to nonverbal language Show that you are interested in what they are saying Show that you are interested in what they are saying Ask questions Ask questions Don’t interrupt Don’t interrupt Keep an open mind Keep an open mind

Communication Activity Sender: Draw a simple picture using only circles, triangles and rectangles without showing it to the receiver Sender: Draw a simple picture using only circles, triangles and rectangles without showing it to the receiver Receiver: Split your paper into three separate sections. Receiver: Split your paper into three separate sections. 1. One-way communication: Sender & Receiver sit back to back. No use of body language or questions 1. One-way communication: Sender & Receiver sit back to back. No use of body language or questions 2. One way communication: Sender & Receiver face each other. Still no questions allowed 2. One way communication: Sender & Receiver face each other. Still no questions allowed 3. Two-way communication: Face each other and questions are allowed. 3. Two-way communication: Face each other and questions are allowed.

Charades Communicate using only gestures, movement, signals, etc. Communicate using only gestures, movement, signals, etc. No speaking No speaking Call on people to guess Call on people to guess Let us know if we are close Let us know if we are close

Wrap-up Question What role does body language play in effective communication? What role does body language play in effective communication?