I am a Connector, I am. By: Sylvia O. Lemus. Write down your BIGGEST Problem Worry Concern Anxiety Distress Fear What Concerns you the most…..

Slides:



Advertisements
Similar presentations
Chapter 2 Discovering Who You Are. Key Questions Did you ever want to know what makes you who you are? Did you ever wonder why you acted the way you did?
Advertisements

1.1 Customer Service Overview Standard 1.1 Overview Of Customer Service.
Selena Alfonso Kevin Clipton Period 4 3/22/11. Driver.
BY MUHAMMAD SARWAR ALAM Fa-2012/MSc.EM/057 Individual presentation Delivered on 10 Dec 2012.
Personality Traits Enduring tendencies to feel, think, and act in certain ways that can be used to describe the personality of every individual Managers’
Project Team Building “Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishments toward organizational.
Livestock Quality Assurance and Food Safety Ethics and Sportsmanship.
Chapter 1 Instructors and Their Jobs W. R. Miller and M. F. Miller
TOGETHER EVERYONE ACHIEVES MORE
Chapter 3 Emotions, Attitudes, and Job Satisfaction
Mr. Le’s Health Class.  Describe how decisions affect your life and others.  Identify the benefits of setting goals  Identify the traits of good character.
Leading to Better and More Effective Communication
Values, Attitudes, Emotions and Culture: The Manager as a Person
THE COMMUNICATION PROCESS
CstM Management & Organization individual behavior.
Exceeding Customer Expectations Session Objectives  Look at the role of PROMISES  Review 3 rules of exceeding expectations  Review external effect.
© 2007 The McGraw-Hill Companies, Inc. All rights reserved.
PERSONAL READING PROCEDURE By: Wyatt Dean Deepe. READING ROLES Connector Questioner Illustrator Passage Master.
Lecture Notes.   Sequence of events or incidents that make up a story.  Exposition – designed to arouse reader’s interest; background is provided.
Foundations to Interior Design Activity 1.3 Employability Skills.
Mentorship in SCA We encourage you to explore the mentor/mentee relationship between you and your intern. SCA members are looking for someone to engage.
By: Zack Wolf Literary Terms. analogy a comparison of two things Legs, Smiling, Full of Solid Stuff Colorful, Pump, Full of Air.
Do Now: Define the term emotion.  How are our expressions linked to our emotions?
EFFECTIVE COMMUNICATION How to Use Emotional Intelligence to Effectively Communicate in the Workplace Dr. Martin Armstrong, CPP, MBA, DBA.
Weekly Words Vocabulary for Students Definitions derived from Merriam Webster Unabridged Dictionary.
Penn State GEW 2014 Tim Kerchinski - PennTAP
REVIEW Definitions of Communication. Concept of Encoder & Decoder. Barriers in Communication. 7 keys to Good Communication.
BUSINESS ETHICS Why is Business Ethics important in Business.
PERSONAL SELLING WHAT IS PERSONAL SELLING Personal selling Is where a person sells a product or service to a client We sell benefits not features! Face.
The Language of POSITIVE COMMUNICATION Session Objectives  Discuss the importance of first impressions  Look at ways we can project a positive attitude.
My Animal/Plant Your Name Your Habitat Morning/Mid/Afternoon.
© 2007 The McGraw-Hill Companies, Inc. All rights reserved.
There is 16 career clusters By chance Dalton th period.
Persuasion The ability to get someone to do something.
© 2009 The McGraw-Hill Companies, Inc. All rights reserved. 1 McGraw-Hill part Explain what behavioral styles are and why you should be concerned.
Identifying Conflict. Internal vs. External Internal conflict takes place in a person’s mind for example, a struggle to make a decision or overcome a.
Short Stories a literary prose piece, usually a narrative, which focuses sharply on one character or event; generally readable in a single sitting.
Values and Emotions.
Communicating Always & Forever Ministry. Communicating Communicating is the key to “all” relationships. Positive or Negative Loving an imperfect person.
Sylvia Barragan. Types of Long Term Health facilities There are different types of long-term care facilities. The type of care a resident needs will determine.
Administrative Professional Series 1 Spring 2015.
 A character trait describes what a character is like on the inside  A character trait does not usually change in a story.
What is a team and why teams are important? A team: is a group of people working together towards a common goal. The prime advantage to working in teams.
How would you describe your personality?. Describing Personality Why do people act so differently in the same situation? Personality: Consists of the.
MANAGERIAL MODEL Person Process Product Heuristic Model Of Managerial Behavior & Performance Organizational Environment Individual Characteristics Intelligence.
1 MOTIVATING DRIVER SUCCESS with STUDENT MANAGEMENT 2010—11 Driver Trainer Inservice.
Website Personalities. Some Questions for You 1.Do you manage the website by yourself? 2.Do you struggle with who to recruit for your website team? 3.Do.
Communication Styles Jillian Knott. Why is this relevant?  Classroom management  Building classroom community  Helping students excel.
Leadership Competencies Simonette P. Elgert, BSN,RN Siena Heights University September 2012.
Communication and Social Styles Determining our Individual Styles.
Keys to Collaboration Beth Ackerman, Ed.D. Collaboration Why are we here? Customer Service Customer Service.
Soft Skills By Daniel Kelley, Christian Davenport, Andra Blackmon.
Warehousing and Storage Principles Session 13 – Effective Customer Service Day 7 / AM.
Teamwork /29/20162 How would you define teamwork?
MGT 311 Week 1 DQ 1 Which of the following employee characteristics have the greatest impact on employee behavior: general attitudes, job satisfaction,
My Money Personality. My Money Personality Your money personality guides how you use money Values Beliefs Attitudes Expectations Emotions are part.
Emotions—Why Emotions Were Ignored in OB
Story Elements Plot is the sequence of events, or what happens in a story. The setting is where and when the story takes place. The characters are the.
“Leading the Way to Better Customer Service.”
Attitudes and Job Satisfaction
Senior Exit Interview Preparation: Careers
What is Culture?
I will explain the relationships between the dimensions of health.
Communication Styles.
Literary Elements Literature: is the writing that is preserved and valued by people, helps make up how we think or feel, gives us new ideas, makes us see.
I Like, Like Like Terms, Like Really.
ADJECTIVES ENDING IN ED AND -ING
Working with a child of a colleague or someone you know
Communication and Social Styles
Unit #1: English 10 Plot and Setting.
Presentation transcript:

I am a Connector, I am. By: Sylvia O. Lemus

Write down your BIGGEST Problem Worry Concern Anxiety Distress Fear What Concerns you the most…..

What kind of Connector are you?

Connector or Collector?

Accountable & Responsible Professional & Accessible Efficient & Responsible Knowledgeable & Informative Equitable & Consistent Courteous & Helpful Customer Service Expectation vs. Perception

Internal and External Customers

Communication

Work Style Differences Business Like (Does not show emotions) Personal (Shows emotions) Restrained (on the background) Decisive (on the foreground) Analytical Driver Amiable Expressive Wilson Learning Institute

Temperament: the usual attitude, mood, or behavior of a person or animal. Character: the way someone thinks, feels, and behaves. Personality: the set of emotional qualities, ways of behaving, etc., that makes a person different from other people. Merriam Webster Dictionary

a. Have to b. Want to c. To my benefit

“Creativity is just connecting things.” Steve Jobs