Creating win-win situation

Slides:

Advertisements

Similar presentations

Conflict Resolution The Win/Win Approach.

Advertisements

HOW TO RESOLVE CONFLICTS WITHOUT OFFENDING ANYONE.

© 2014 wheresjenny.com ROLE PLAY STAFF IN CALL CENTERS AND TELEMARKETING FIRMS.

Motivation P2 M1 D1.

Art of Negotiation So you want to be a good negotiator?

MODULE 23 CONFLICT AND NEGOTIATION

Obstacles to Effective Listening

1 CONFLICT, STRESS, AND RISK Chapter 16 Lecture 1.

Conflict Resolution Michele Brezovec - Coach Teaching Mediation Skills to Help a Team Work Well Together.

HRM 601 Organizational Behavior Session 10 Power and Conflict.

Cooperative Extension Support Staff Workshop Professionalism in Today’s Workplace October 2006 Lorie A. Smith, Training and Organizational Development.

Assertive Conflict Resolution Win-Win Solutions. Aggressive Behavior When I take my own rights into account and not the other person’s. Everyone should.

Managing Conflict in Organizations

Building Human Resource Management Skills National Food Service Management Institute 1 Dealing with Conflict in the Workplace Objectives At the completion.

Conflict Resolution.

A conflict is a condition that exists anytime two or more people disagree. Interpersonal conflict is unavoidable, but we can learn to manage it.

Chapter 18: Conflict Resolution Skills.  Explain why conflicts occurs.  Describe some positive and negative results of conflict.  Suggest strategies.

Chapter 10 Improving Performance Through Empowerment, Teamwork, and Communication Learning Goals Describe why & how organizations empower employees. Distinguish.

7 Habits of Highly Effective Teens

Conflict Resolution Win-Win Solutions.

Use communication skills to influence others..  Persuasion is an important part of communication  Want others to understand your message and agree with.

Positive and Negative Techniques

Crisis And Conflict Management. Lecture 05 Conflict Resolution 2.

Chapter 10 Improving Performance Through Empowerment, Teamwork, and Communication Learning Goals Describe why & how organizations empower employees. Distinguish.

1 Conflict Resolution Sharon Parrott. 2 Agenda Introduction Icebreaker Understanding the nature of conflict The Win/Win Approach.

Networking and Negotiating

 Conflict is a normal part of daily life.  While we cannot avoid conflict there are methods we can learn in order to handle conflict in a constructive.

Conflict in the library workplace Colleen Conner, April Geltch, Joshua Murray, Jason Phipps, Amy Swindler.

Successful Interviewing. Objective Students will be able to anticipate and articulate key job skills and be prepared for a real job interview.

Leadership Refined Communication Lesson 8. Better to remain silent and be thought a fool than to speak and remove all doubt. Abraham Lincoln.

Play, Game, Simulation: three magic words Busnago Dr Paolo Iotti.

Finding Your Negotiation Style

TYPES OF COMMUNICATION The easiest and most natural communication to use. (You’ve been using it since you were a child!) It is a very immature method of.

Health and Wellness Week Nine (Skills for Healthy Relationships)

Marnie Wright Director, Human Resources.  Understanding “the” job  Types of Interview Questions  Understand how to prepare  Building a Development.

Ch. 12 Mrs. Curry.   Conflict: a struggle between two or more parties who sense interference in achieving their goals. Understanding Conflict.

Patricia Frick Jeff Schmitt Janelle Davis

What does “assertiveness” mean?. In this lesson you will learn: The meaning of “being assertive” The difference between being assertive and being aggressive.

Teamwork. What is a Team? Benefits of a Team Effective Teams Team Skills.

Positive and Negative Aspects of Conflict Positive Can bring about necessary change Negative Cause stress Reduce productivity May cause harm to the organization.

1 CONFLICT MANAGEMENT Chapter 16 Lecture ways to manage conflict Avoidance Competition (A) Accommodation (B) Compromise (C) Collaboration (D)

Outline Causes and effects of conflict Personality types

Seek First to Understand, Then to Be Understood

Assertive Conflict Resolution Win-Win Solutions. Aggressive Behavior When I take my own rights into account and not the other person’s. Everyone should.

WELCOME TO THE PTA MEETING 09/10/2009 INTRODUCTION My name is Christine and I am: Homeroom to class 204. Math and Science teacher to class 203. Science.

A.M. Joshi P.L. Govt.Polytechnic, Latur

JENNY WONG Student ID: C  When a sender deliver msg. to a receiver  Choose the attitude  Make eye contact  Body language  Be confident  Speak.

 Who do you have the hardest time getting along with? Why do you think you have such a hard time getting along with that person?

Unit II PERFORMANCE FEEDBACK.

Teams succeed when members have:  commitment to common objectives;  defined roles and responsibilities;  effective decision systems, communication and.

Group Work. Why Group Work? It’s a break from lecture or regular tasks. It gives everyone a chance to contribute. It can be fun. You can learn from each.

NEGOTIATIONS, CONFLICT RESOLUTION ORAL ENGLISH: WEEK 14.

CHAPTER 9 USING CONFLICT MANAGEMENT. CONFLICT Expressed disagreements between individuals Inevitable in all human relations They can happen between children,

Conflict Resolution. 3 Basic Conflict Styles ➔ Avoidance ➔ Confrontation ➔ Problem - Solving.

Communication, Coaching, and

Warm-Up: Answer the following questions. 1.There's an old saying that goes "in order to have good friends you have to be a good friend." What does that.

Communication How can I get others to understand me?

MEDIATION. What is your conflict style? How do you resolve conflicts? Are you aggressive (my way of the highway) Compromising (let’s work it out) Appeasing.

Selling and Negotiation Skills Session-3 Terms used in Negotiation TYPES OF NEGOTIATIONS.

1. The negative or positive nature of conflict are determined by the behaviour of people involved  Positive /negative is not an inherent quality of conflict.

Conflict and Communication

HANDLING CONFLICT HOW DO YOU HANDLE CONFLICT? HOW DO YOU

A strategic discussion that resolves an issue in a way that both parties find acceptable. In a negotiation, each party tries to persuade the other to.

Conflict Resolution.

“I” Messages & Conflict Resolution

Negotiation Skills BKB/NASC/2018.

Conflict Resolution.

Conflict Resolution – 12 Skills

Conflict Resolution – 12 Skills

Negotiation Skills BKB/NASC/33rd BAT/Khaptad/2018.

Presentation transcript:

Creating win-win situation What is the meaning of a win-win situation? Here is a description of what I am speaking of:

Definition of win win situation A situation where both parties gain from a transaction or deal, or where all possible outcomes are favourable. . Example of a win win situation Hiring summer interns from the university continues to be a with students gaining valuable real world experience and businesses receiving the benefit of employees with cutting edge technical skills

What happens in a win win situation when someone has to win? Nobody has answered this cuz its a crazy question but A win-win is a situation by which cooperation, compromise, or group participation leads to all participants benefiting.

Some characteristics of win win situation There are no losers (everyone enjoys the accomplished task). All are involved (no-one is left out or sits out). The situation is psychologically working on many levels (communication, supporting each other, having fun in a group ).

The Importance of a Win-Win Situation When you’re buying a house, you’re looking to get the lowest price possible. When you’re selling a house, you try to sell it for as much as possible. With these conflicting motives, no wonder real estate deals fall through as much as they do. So how can this be solved? By approaching a real estate transaction with a “win-win” attitude in mind.

How to create a win win situation Compromise and understanding Agree to act in both their own interest Cooperation must be more Least as important as ego and competition.

Discussing the issue Listening to others Taking time out Explaining one’s own perspective and needs Compromising

The Win/Win Approach Some of the main messages and intentions behind Fight behaviors are: I’m right / you’re wrong To blame or punish To threaten I’m OK / you’re not

Simplest, easiest and fairest thing to do. Compromise is sometimes considered the same as a Win/Win approach. Some of the reasons that we so often use it are: Simplest, easiest and fairest thing to do. It means that when we can’t make a bigger pie, at least everyone is sharing what is available.