OBJECTIVES. Compare and contrast assertive and aggressive behavior.. How to develop assertive skills.. Leadership and assertiveness.

WHAT IS AGGRESSIVE BEHAVIOR. Self centered.Inconsiderate. Demanding. A win-lose situation (I will win, you will lose). Aggressive people attack or ignore others opinions on favor of their own.. Tension and aggression are the “Hallmark” of aggression ( Cardillo, 2003)

What is Assertive behavior. Constructive and Creative. Insist on being treated fairly. Stand up for their rights without violating the rights of others. A win- win situation (WE BOTH WIN)

. Assertiveness will make you feel confident. You will gain the respect of your peers. Increases your chance for honest relationships. Assertiveness is an antidote for fear, shyness, and anger (M. Ameen,2003). W Hy should you be Assertive?

How do you develop e Assertive Skills?. Choose your words wisely. Watch your posture and gestures. Keep your voice firm but pleasant. Listen and acknowledge what other people say. Learn to compromise (sometimes you have to pick your battles!. Look for win-win approach

What can cause non assertive behavior. Some people want to be nice and not cause “trouble” so they say nothing. Most nurses are usually real busy and ignore their own rights. Nurses are expected to be part of a team but not part of decision making

Leadership and Assertiveness. Being direct an using your authority doesn’t have to be aggressive and negative. Communication in an assertive manner reduces disagreeable encounters and helps individuals avoid being taken advantage of. An assertive leader demonstrates self confidence and self respect

Characteristics of aggressive behavior.. Aggressive behavior is communicated verbally or non verbally. Invasion of personal space of others. Aggressive people speak loudly and with great emphasis. Gestures may be emphatic and often seem threatening (examples: pointing finger, shaking fists, stomping feet (moyer,2003)

Types of Aggression. Instrumental aggression-This aggression is aimed at obtaining an object, privelege or space with no deliberate intent to harm another person. Hostile aggression- This type is intended on harm to another person, such as hitting, kicking or threats ( hopefully we won’t ever need to go here!). Relationship aggression- this form of aggression’s intent is to do damage to others peer relationship, such as spreading rumors or social exclusion

Theories of Aggression. Aggressive behavior can be viewed along a continuum with verbal aggression in one end and physical violence at the other end.. Aggressive behavior varies from person to person

Social factors of aggression. Frustration is the single most potent means of inciting human beings to aggression. According to John Dollard’s aggression hypothesis states Frustration always leads to a form of aggression and that aggression always stems from frustration.

A science lecture for you The Limbic system is associated with the medication of basic drives and the expression of human emotions and behavior such as eating and AGGRESSION.. It involves the processing of information and memory. Alterations in the functioning of the limbic system may result in an increase or decrease of potential AGGRESSIVE behavior (moyer, 2003)

BOTTOM LINE IS TAKE A DEEP BREATH AND RELAX BEFORE YOU NEED TO SPEAK BE ASSERTIVE IF YOU NEED TO BUT PROFESSIONAL!

JUST A LITTLE QUESTION SURVEY ON THE LAST SLIDE TO SEE HOW ASSERTIVE YOU ARE

REFERENCES S. Moyer, Mental health nursing, nursing management Of aggression, 2003