LETTER FROM GOOD CUSTOMER By: Arnold Pallo Arnold/file/training/07/09.

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Presentation transcript:

LETTER FROM GOOD CUSTOMER By: Arnold Pallo Arnold/file/training/07/09

I’m the a good Customer, and I never complain either good or bad quality service given to me Arnold/file/training/07/09

When I come to the restaurant, I’m sitting quietly, while nobody greet me or even the staff is talking each other without asking if somebody has taken my order or not… For all those thing, I tried not to complain, just be stable and patient….. Arnold/file/training/07/09

Sometimes I notice there are group of people come after me, and they are being served first rather than me, or even I get a bad condition of my money change from cashier without any further explanation…. For all those thing, I tried not to complain, just be stable and patient….. Arnold/file/training/07/09

When I come to a retail shop, I don’t want to make others feel bad, and I’m trying to understand others. If a sales associate feel offended and showing rude behavior as I just want to have a look first before decide it to buy. For all those thing, I tried not to complain, just be stable and patient….. Arnold/file/training/07/09

When my food/ beverage order is taking a long time to be served without further explanation, I’m still keep on waiting… For all those thing, I tried not to complain, just be stable and patient….. Arnold/file/training/07/09

Do I complain for such issues? No, I don’t I never beg or grumble or try to get attention for such situation of my disappointment, especially make the staff feel down because of my complain in front of other guest, since I know that.. I’m a Good Customer Arnold/file/training/07/09

But, do you know who am I ? Arnold/file/training/07/09

I am A Good Customer I am Customer who never complain or grumbling All at once I am A Customer who will NEVER COME BACK Arnold/file/training/07/09