Verbal communication + interpersonal

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Verbal communication + interpersonal Chapter 4 Recap/Lecture Verbal communication + interpersonal

What is verbal communication? http://www.youtube.com/watch?v=8-hGDlifwhg Written Face-to-face Use of words to communicate message Part of communicating effectively Relationship to interpersonal communication?

Use of Symbols Language = System of Symbols Words = Verbal Symbols Grammar = Rules for use of words/symbols Encoding and Decoding – difference?

Verbal symbols…. Are symbolic Evolve Vary in level of abstraction Impacted by culture? Evolve Over time Because of technology Examples? Vary in level of abstraction Can be intentional (strategic ambiguity, equivocation “You are always so kind to me! Thanks for the gift!”, euphemisms “Pardon me while I run to the powder room.” )

Verbal symbols … Have denotative and connotative meaning Difference? http://www.youtube.com/watch?v=2F-ayEU3DBU

Connotative vs. Denotative Meaning What do these words mean? Hot Scrub Crazy Bad Jumping Thirsty Swag

Verbal symbols….are powerful Positively Negatively Static Evaluation Polarization Reification* Muting Sexist language Racist language Homophobic language Albeist language Building relationships Inclusion Confirmation Problem solving

Improving Verbal Communication Perspective taking I-Messages Understanding ladder of abstraction Indexing Probing middle ground

Influences on Verbal Symbols

Sex and Gender Two-culture theory Some argue: Women use: more rapport talk, modifiers, polite talk Also align those traits with femininity Debate over if difference exist Application Exercise

Culture and Ethnicity Symbolic Interactionism Sapir-Whorf Hypothesis Related to… Linguistic determinism Linguistic relativity Phatic communication Code switching Codabiliy Speech communities Idioms

Generation Differences based on Shared experiences New technologies (or lack thereof) Co-culture

Context Determines appropriateness e.g. “Shut up” Consider all elements in environment, such as: Situation Time Relationship Nonverbal cues Relationship between verbal and nonverbal Will discuss with Chapter 5

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