Refund Process with Open Items in Customer’s Account

Showcasing the Customer’s Account after the Payment of the Security Deposit

Showcasing the down payment of Customer’s Account after the Payment of the Security Deposit (FPL9)

Release security deposit document (T.code: FPSEC2 ) Enter security deposit document number (172436) or select with the help of (F4) and press Enter

Showcasing the Security Deposit document. Click on RELEASE Button to release the Security Deposit Amount

Click in YES button to completely release the Security Deposit amount

Showcasing Account Balance Display After the Security Deposit is Full Released and is posted with Unique Document Number

Use T-Code FPE2M,change security deposit document number and assign payment method. Enter Contract Account of the Customer along with the Document Number(generated after releasing security deposit)

T.code: FPE2M, Enter the Payment Method “ C ” for the Refundable Amount or select through F4

Selecting payment method (C) through F4. payment method C is for outgoing Cheque payment for refunding security deposited in consumer’s account

After selecting payment method SAVE security deposit document

Use T-code FPY1 for Refund. Enter Date ID, Identification, Contract Account of the Customer, Company Code, Due Date and Payment Method.

Enter “ Selection ID as PSPL ” in Bank Selection Tab

Showcasing the Bank Data in the Bank Selection Tab for the Selection ID PSPL

Enter object “VKONT” in technical settings tab.

Select Additional Information in Problem Class and Select all the Check Boxes present in Additional Log in the Log Tab. Click on “ SAVE “ Button. After Saving “ Click on SCHEDULE PROGRAM RUN “ button

Click on Environment Button and select the Payment List

Click on EXECUTE Button to view the List of Payment

Showcasing the transactions done in the Customer’s Account. Double Click on the Refundable Amount Document.

Showcasing the Refundable amount with no Check number

Showcasing Refundable Amount is Refund to the Customer via Check as mode of Payment. Enter Document and the Check Number. T.code: FPCH1

To print and to update cheque number, select “print check” under document tab

Showcasing the Refundable amount is Refund to the Customer with Check and it is posted in respective Head

Showcasing the Customer’s Account balance after refunding security deposit.