Training Delivery Training Settings Delivery Choice
Training settings ClassroomOJTSelf- instruction TBTJob Aids Documentation Knowledge acquisition Problem Solving Changing Attitudes Interpersonal skills Knowledge retention Piskurich (2000). Rapid Instructional Design, p 76.
Training settings Instructor-led classroom On-the-job training: does not require classroom or training facility but demand good trainer Self-instruction: No instructor and facility for training. Technology-based training: self-instruction, or combination of instructor/self-instruction Job performance aids: specialized materials use on the job to help employees do the tasks properly. It is not training. Documentation: Not training. E.g. technical manuals, flow charts, procedure documents. Documents should be used in support of actual training.
Mixed delivery system Self-instructional + facilitated classroom TBT + classroom or OJT OJT + Simulation (virtual reality)
Constraints Logistical: Related to the number of trainees, facilities, and budget Stakeholder: Who is sponsoring the program and their characteristics and expectations Design: Aspects such as time to create and materials available Resources: What is and is not available in the way of instructors and content experts.
Training method: OJT A well designed OJT eases the training transfer problems. To design a good OJT the designer should consider the following steps: a.Present the objectives of the program to the executive leadership to ensure support for the program. b.They would identify the specific areas of training c.The areas were then analyzed through a needs assessment process to determine the skills and knowledge required d.Training designer worked with experts in the organization to design training schedule e.Assign mentors for each trainee for each specific area. f.A manual is developed describing all specific area, the mentors for each area, schedule, training specifications, and trainee-reporting forms on accomplishments g.Assessment by the mentor of the trainee’s performance.
Techniques for OJT Embedded training Apprenticeship Mentoring Coaching etc.
Classroom Classroom (Conventional) (Resident Instruction) This is used when a large group must be taught the same thing at the same time or the task difficulty requires formal training. Before selecting this type of instruction, ensure that it cannot be taught effectively in another manner due to its high cost. If possible, the instructors that will be teaching the program should help with the development process. This tends to lower the development cost and the initial implementation cost. All lessons should be fully outlined. The advantages are classroom setting permits the use of a wide variety of training methods, e.g. video, lecture, simulation; discussion. Also, the environment can be controlled to create a climate conducive to learning and classrooms can accommodate a large number of learners. The main limitations may involve increased costs, e.g. space rental, travel and the classroom may be quite dissimilar to the job setting.