1 A Service MACY’S INSIGHT DECK May 2013 KELLY TACKETT Research Director Growth markets and strategic initiatives

2 Contents 1.Introduction 2.Major Strategic Initiatives 3.Key Markets 4.Conclusions & Implications 5.Further Reading

1. Introduction

4 Macy’s is a US-based department store retailer that operates the mid-tier Macy’s banner as well as the much smaller but more upscale Bloomingdale’s chain and its associated outlets. The retailer also has a rapidly growing online presence through Macys.com and Bloomingdales.com. Corporate Structure Terry J Lundgren Chairman, President and CEO Terry J Lundgren Chairman, President and CEO Bloomingdale’s Tony Spring President & COO Michael Gould Chairman & CEO Macy’s (includes Puerto Rico and Guam) Macy’s (includes Puerto Rico and Guam) Timothy M Adams Chief Private Brand Officer Julie Greiner Chief Merchandise Planning Officer Jeffrey Gennette Chief Merchandising Officer Robert B Harrison Chief Omni-channel Officer Jeffrey A Kantor Chairman of macys.com Peter Sachse Chief Stores Officer Martine Reardon Chief Marketing Officer Karen M Hoguet Chief Financial Officer

5 Macy’s currently operates more than 840 stores across 45 states in the US, Puerto Rico and Guam. In 2010, it made its first foray abroad, opening a licensed Bloomingdale’s store in Dubai, United Arab Emirates. Macy’s is firmly entrenched across much of the US and its territories. Active