The TSM&O Knowledge Transfer System Steve Lockwood Parsons Brinckerhoff,

KTS as portal for on-going activities

Range of Resources 3 OCOE

Audience Expertise/Engagement

Risks to be overcome Workshop experience: Need to accommodate range of practitioner characteristics & Needs Resultant KTS challenges: –Multiple sites confusion –Content – not what practitioners need –User unfriendly –Invisible & Passive Existing KTS designed to build on 5

Transfer Existing knowledge – Provide first point of access to searchable data Expand needed Knowledge – Identify needs/tap explicit knowledge Build community – Manage peer dialogue & outreach Create visibility – Develop business case & outreach/marketing KTS Objectives

Knowledge Topic/type Searchable Data Base

Phase I KTS Home Page

KTS Website: Searchable Database 9

PHASE I KTS WEBSITE ENHANCED/MANAGED KTSSTAFFED COE Glossary/FAQs SHRP2 Reliability Products with syntheses SHRP2 Gap Reports Identify gaps and new research topics Events/News Calendar,Events Calendar, News and Recent publications with weekly updates Customized document data base and search engine Expanded searchable data base Creation of new material s (tacit knowledge) Business case resources Enhanced marketing and outreach Active marketing/ outreach “Current practices archive” Managed current practices interchange Practice communities forums Managed/moderated forums by topic Subscription-based “push” Subscription push by topic Social Network connections and feeds SHRP2 Implementation pilot dialogue by project Links to Partners (associations websites Private sector resource page (RFPs, business cards) ROF resource pageSupport of ROF management Support of National Op Academy Development of webinars, training Staff support for AASHTO SSOM Evolutionary Approach