© Experian Limited All rights reserved. Experian and the marks used herein are service marks or registered trademarks of Experian Limited. Other product and company names mentioned herein may be the trademarks of their respective owners. No part of this copyrighted work may be reproduced, modified, or distributed in any form or manner without the prior written permission of Experian Limited. Authentication for the public sector Presented by: Sandra McWilliams, Identifier Authentication Account Manager

© Experian Limited All rights reserved. 2 Authenticate

© Experian Limited All rights reserved. 3 Scale of the problem ID theft 'costs UK £1.7bn a year‘ ‘£35/person’ Home Office Minister Andy Burnham Feb 2006 “In benefits thieves stole an estimated £700 million of public funds.” Department for Work and Pensions

© Experian Limited All rights reserved. 4 Where do you authenticate individuals?  Where do you authenticate citizens? u Revenues and Benefits u Parking permits u Self service u HR  Contact channels u Face to face u Via post u Contact centre u Websites

© Experian Limited All rights reserved. 5 How can you authenticate citizens? Documentary evidence Electronic authentication Database OR

© Experian Limited All rights reserved. 6 What currently does “proof of identification” mean? Typical Requirements:  Photo proof u Passport, Driving License  Proof of address u Driving License, Utility Bill  Fake ID’s  Stolen ID’s

© Experian Limited All rights reserved. 7 What’s the cost of doing it this way?  Processing/Storage  Training  Customer Service

© Experian Limited All rights reserved. 8 What is electronic authentication? Proves your customers’ identity by comparing bio-graphical information given at point of application against data held within authoritative databases

© Experian Limited All rights reserved. 9 What is Authenticate for Public Sector?  Validation Proving an identity exists  Verification Proving the applicant is the owner of that identity ….does Sandra McWilliams? ….am Sandra McWilliams?

© Experian Limited All rights reserved. 10 Functional Overview Authenticate Capture Fields Validated Name and Address Date of Birth Time at address Former Addresses Time at these addresses Male or Female Telephone Numbers No of Dependents Bank Details Owner Occupier PAFER Name Address Data Input Yes No Authentication Index Authentication Secure Internet Connection Validation Verification High Risk Alerts Matches RDC

© Experian Limited All rights reserved. 11 What are the benefits? Fraud Paperless process Customer service Compliance

© Experian Limited All rights reserved. Experian and the marks used herein are service marks or registered trademarks of Experian Limited. Other product and company names mentioned herein may be the trademarks of their respective owners. No part of this copyrighted work may be reproduced, modified, or distributed in any form or manner without the prior written permission of Experian Limited. Thank you for listening