1 Facilitated Hypertext for Collective Sensemaking 15 Years on from gIBIS CogNexus Institute, USA Verizon eBusiness, USA Open University, UK NASA Ames, USA Jeff Conklin CogNexus Institute, USA Albert Selvin Verizon eBusiness, USA Simon Buckingham Shum Open University, UK Maarten Sierhuis NASA Ames, USA ACM Hypertext 13 th –18 th August, 2001 Århus, Denmark

2 NOTE: This presentation was given primarily using Compendium hypertext tools (QuestMap and Mifflin), with occasional slides. Screenshots are used to give a flavour of the immersive experience of working in Compendium’s native hypertext environment

3 gIBIS running at MCC in 1989

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5 Overview

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8 Overview

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11 Key elements of Compendium Hypertextual Concept Mapping Meeting Facilitation Conceptual Frameworks Shared display Simple notation Templates Transclusions Metadata

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17 Classified concepts from a workshop  Concepts captured on the fly from sessions are tagged with metadata correspoding to themes of interest, and then harvested into different lists

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23 Overview

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25 Mifflin extends QuestMap  Nodes may have a visual image associated with them (example shown is supporting the Visual Explorer technique for visual thinking – Palus et al, 2001)

26 Overview

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30 generating custom documents and diagrams from concept maps

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33 Compendium Resources HT01-Demo 1 history; empirical studies; case studies; applications; software; community kmi.open.ac.uk/sbs/DR.html cognitive dimensions of HT argumentation for Design Rationale capture CogNexus.org Jeff Conklin: Dialog Mapping QuestMap: transclusive hypertext mapping tool