Digital Reference IS 530 Fall 2005 Dr. D. Bilal. Digital Reference Digital reference can take may forms  Live chat using specific software âLSSI, NetAgent,

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Presentation transcript:

Digital Reference IS 530 Fall 2005 Dr. D. Bilal

Digital Reference Digital reference can take may forms  Live chat using specific software âLSSI, NetAgent, ChatSpace, ConferenceRoom, OnDemand, LivePerson, LiveAssistance, QuestionPoint, 24/7.

Digital Software: Privacy Go to /software.html for a spreadsheet on privacy features of various software for digital reference /software.html

Resources The Virtual Digital Reference  DIG_REF  A listserv for digital reference. To subscribe: Send an message to: In the first line of the message, type: SUBSCRIBE DIG_REF Firstname Lastname

Resources VRD Center for Kids  Kids can ask reference questions of information professionals, if registered. Ask A+Locator (for submitting reference questions to experts. For adult users)

Additional Information For additional readings:  OCLC website – sics/default.htm (standards, trends, basic information) sics/default.htm  Bernie Sloane’s bibliogrpahy –

Discussion What is the crucial difference in providing traditional mediation vs. virtual mediation?  What do we gain?  What do we lose?