TOUR and WORKSHOP DESCRIPTION After an introduction to R.H. Sheppard and a review of this site’s history of Enterprise Excellence, attendees will go on a tour of the operation. Tour highlights include: Visual Management (Manufacturing Operating System), Pull/Kanban, Production Preparation Processes (3P), Flow lines, Quick Changeover techniques and a high technology integrated assembly process of the R. H. Sheppard High Pressure Injector Pumps. The afternoon workshop “A3 Improvement Process” will define, demonstrate and discuss how A3s can be used to develop the problem solving skills of all members of the organization, as well as the coaching skills of leaders. Attendees are asked to bring with them a problem so that they can begin the A3 process during the workshop, and provide them with a real, tangible takeaway from the event. R.H. Sheppard The R.H.Sheppard name is recognized around the world as the standard of excellence in the design and manufacture of a variety of highly toleranced and finely engineered products for the truck, bus, rail, construction, military and recreational vehicle industries. The Sheppard reputation is well established for quality engineered and dependable products from heavy duty power steering gears and systems with numerous transportation applications, to precise highly cored, compacted graphite and ductile iron castings designed for the most complex custom product applications. With more than 750,000 square foot of production facilities, the R.H. Sheppard Company provides complete start-to-finish project management from advanced product prototyping to research and development; through state-of- the-art engineering and casting to custom manufacturing, assembly and testing. Participant Benefits Who Should Attend R.H. Sheppard Tour & A3 Workshop June 20, 2013 | Hanover, PA Learn how R.H. Sheppard has applied Enterprise Excellence concepts in their operations, including a powerful kaizen methodology called 3P. Lean about the potent A3 process and tool, and how it can be used to enhance the problem solving abilities of all associates. Learn how leaders can use A3s to coach or mentor team members through the PDCA process. Anyone in operations, operational excellence, and even non-operations roles will benefit by attending. Anyone interested in improving their problem solving abilities or those of their organizations.

COURSE AGENDA 20 June 2013 REGISTRATIONR.H. Sheppard Tour and A3 Workshop, June 20, 2013 FEES AME Member $ Non-Member $ Payment (please check one) __ Check Enclosed __ Purchase Order Account Number:_________________________________________ Expiration Date:__________________ Security Code:____________ Signature:_______________________________________________ Purchase Order Number:___________________________________ AME Payment Policy – Payment or purchase order must be received by the AME office five days prior to the event start date. If no payment or PO number is received, you will be asked to pay with a credit card or check at the event before entry. Cancellation Policy – Enrollment fee less a $100 non-refundable registration charge will be refunded up to one week before the event. Substitutions may be made any time prior to the stat of the workshop. This event may be cancelled by AME for any reason. AME is not responsible for incidental costs incurred by registrants. Purchasing refundable airline tickets is recommended. 8:00 a.m.Registration 8:30 a.m.Introductions, R.H. Sheppard Lean Journey 9:30 a.m.Facility Tour 11:00 a.m.Q & A 11:45 a.m.Lunch 12:30 p.m.“A3 Problem Solving” Workshop 3:30 p.m.R.H. Sheppard Museum Tour / Adjourn Location R.H. Sheppard (Plants5/6) 635 Gay Street Hanover, PA Parking is on Center Street Local Hotels Hampton Inn 309 Wilson Avenue Hanover, PA (717) Holiday Inn Express 305 Wilson Avenue Hanover, PA (717) R.H. Sheppard Tour & A3 Workshop June 20, 2013 | Hanover, PA