End Communication Chaos! (Body Language to the Generation Gap) With Annetta Wilson Certified Mastery Coach/Communication Expert www.SpeakWithEase.com.

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Presentation transcript:

End Communication Chaos! (Body Language to the Generation Gap) With Annetta Wilson Certified Mastery Coach/Communication Expert

What’s the problem? " The greatest problem of communication is the illusion that it has been accomplished." ~ George Bernard Shaw We see things through the eyes of our 'issues'...not necessarily how things really are.

Follow the Signs

Other Signals Crossed Arms Leaning Back What Others Looking Away Can You Name ? Wringing Hands Fidgeting

Look Who’s Talking Matures/Traditionals – Born Before 1945

Look Who’s Talking Baby Boomers – Born

Look Who’s Talking Generation X – Born

Look Who’s Talking Millennials/Nexters/Gen. Y – Born

Older generations: meeting face-to-face Younger generations: video/web cam, text, Compromise = phone meetings Mentoring programs can bridge the gap All viewpoints add value

More Tools Free report: ‘Three of the Biggest Mistakes People Make in Public Speaking!’ at Contact us: (407)