PNW INUG February Meeting Avaya Update

© 2011 Avaya Inc. All rights reserved. 22 IAUG February Meeting Avaya Update  Introduce additions in Washington  Questions for Avaya – Please CC –  Promotions  Avaya Client Application enhancements  Licensing migration scheduled for March (top secret)

© 2011 Avaya Inc. All rights reserved. 3 2QFY13 Avaya Promotions & Programs - US PromotionTargetOffer (Conditions Apply)Expires SMALL & MEDIUM BUSINESS SOLUTIONS Triple 7 Existing Customers US and Canada 60%+off for IPO hardware, software, sets & selected networking products upon migrating from a NES or legacy system Customers must have a minimum of 50 users (IP and/ or Digital), include Preferred Edition or UC Module or Server Edition in their purchase and be migrating from a NES or Avaya legacy system and investing in Avaya IP Office system. Avaya Financial Services Lease Promotions available for Avaya Triple 7 for SME for a technology refresh to IP Office R8.1 Extended until 3/30/13 Win with IP Office New Customers with 20+ IP Users. For orders with a total of IP user licenses this limited-time promotion provides an discount off list price (NPL). Orders with a total of IP user licenses will receive an increased % discount off list price (NPL). Orders with 100 or more user licenses will receive a increased discount off list price (NPL) with Essential Edition license For orders with a minimum of 100 or more IP user licenses with IP Office Preferred Edition or UC Module or IP Office Server Edition and IPOSS, the order will be eligible for Larger % discount. 3/31/13

© 2011 Avaya Inc. All rights reserved. 4 PromotionTargetOffer (Conditions Apply)Expires ENTERPRISE PROMOTIONS TRIPLE 7 Meridian/CS 1000 under transition US and Canada Triple 7 offers partners discounts for heritage Nortel Technology Refreshes to Avaya Aura®, IP Office and Contact Center Elite 60+ off Hardware, 96x1 and 94x1 phones 60+ off Software (ASIPP licenses already at 25-80% less than a new license) Support Adv discount discounts applies to retail and direct Preferred 3 year service contracts. Training and Professional Services incentives Note: Use Collaboration Pack for CS 1000 for customers who choose to integrate and accelerate with a CS 1000 release 7.5 upgrade Avaya Financial Services Lease Promotion available in US to combine with Avaya Triple 7 Extended until 3/29/13 Collaboration Pack for CS 1000 CS 1000 Customers US and Canada Collaboration Pack for CS In support of the Avaya Accelerated CS 1000 roadmap path, for customers who want to leverage and add value to their CS 1000 system- Incremental discount off GPL for partners who purchase through distribution. Avaya Financial Services Lease Promotion available in US to combine with Collaboration Pack Extended until 3/31/13 2QFY13 Avaya Promotions & Programs - US

© 2011 Avaya Inc. All rights reserved. 5 PromotionTargetOffer (Conditions Apply)Expires ENTERPRISE PROMOTIONS CONT. New Promotion Triple M “Magnificent Messaging Migration” Octel 250/350 and Intuity Audix customers US and Canada Triple M “Magnificent Messaging Migration” provides financial incentives for qualifying systems migrating to Avaya Aura Messaging covering software, hardware, gateways, and services. Executed thru ASD Effective 11/1/12 Expires 3/29/13 ASIPP – Avaya Software Investment Protection Meridian/CS 1000 under transition Global Loyalty credit for customers’ software investments – 25% - 80% when upgrading like to like software; no charge under subscription On Going Policy 2QFY13 Avaya Promotions & Programs - US

© 2011 Avaya Inc. All rights reserved. 66 Avaya Microsoft Lync Integration  Preserves Lync user experience  Client-side integration Uses standard Lync client APIs and Standard CAL (Licensing) Enterprise or Office 365 deployment H323 client deployed directly to CM  Leverages Avaya Aura System Choice of desk phone, alternate phone or PC as soft phone Single dial plan Single call admission control Features such as, call hold, transfer, conference and call forward P2P Video and video inter op with group video conferencing systems Avaya Aura Conferencing, Radvision and Polycom  Extends to Microsoft desktop Click to call from Outlook, Office suite and Internet Explorer

© 2011 Avaya Inc. All rights reserved. 77 Avaya Client Applications for Aura  ACE servers No longer required for the following solutions when deployed with Avaya Aura  OC /Lync Integration with Office/Web Browser Add-in  Office/Web Browser Add-in with Flare on Windows  Applicable to Aura and 6.x  Other Applications continue to require ACE  Lync Integration for CS1000  Sametime, HotDesking  CRM/BPM  DCE with Sametime or CRM  DCE standalone, no UC client on PC H323 Device Avaya Aura® Communication Manager Avaya Aura® Session Manager (Optional) TDM Device Active Directory LYNC 1.Microsoft Lync Standard CAL (end user license) required. Avaya Microsoft Lync Integration Desk Phone, Other Phone and Computer Mode Avaya Aura CM (H323) + DCE Add-in (via Lync Integration) Microsoft Lync 2010 Avaya Client Apps Desktop Communications Enablement (Outlook, Office, Web Browser) Add-in Avaya one-X® (H323) Video Calling to a Avaya Flare® Experience on iPad (SIP)

© 2011 Avaya Inc. All rights reserved. 88 Click to Join/Host Conference  Click to Join/Host Conference from MSFT Outlook –Works with most conference bridges –Conference Bridge Wizard scan for users bridge details –Bridge populated to Meeting Location in meeting invite –Join conference call Activate from: –Calendar invite –Calendar –Meeting reminder –Utilizes Chairperson/Participant details –Launch Web Collaboration Session  Call control through Flare on Windows, Lync/OCS

© 2011 Avaya Inc. All rights reserved. 99 Avaya Client Applications Experience with Avaya Lync Integration Click to Call from Internet Explorer Click to Call from Office Suite Click to Call from Outlook Call presented in Lync conversation window Click to Join or Host Conference from Outlook Click to Call from CRM

© 2011 Avaya Inc. All rights reserved. 10 © 2009 Avaya Inc. All rights reserved. 10 Branch Gateway Deployment Options Licensing Options

© 2011 Avaya Inc. All rights reserved. 11 March licensing (Preliminary) DescriptionStandar d Edition Enterpris e Edition Essentia l Suite Mobility Suite Collab oration Suite Aura Communication Manager Aura System Manager Avaya Aura Presence Server with IM Standard survivability (SLS) Survivable core (ESS) + remote (LSP) $25/User Avaya Aura Session Manager+$150 Session Communication Manager Messaging (CMM) Basic Voice Mail +$35/Mai lbox Avaya UC all inclusive plus (1XC, 1XM/CEC, Extension to cellular, AES +$60/Us er NA

© 2011 Avaya Inc. All rights reserved. 12 March licensing DescriptionStandar d Edition Enterpris e Edition Essentia l Suite Mobility Suite Collab oration Suite Flair PC + 1XC + 1XC Mac1XC MAC +$72/use r1XC Point to Point Video via CM+42/user ACE Server Licenses+11,200/ server +11,200/ server ACE API (3rdParty Apps)+50/user Survivable core (ESS) + remote (LSP) $25/User ACA Microsoft Lync + Desktop Plug In +40/user Flair IPad+100/use r

© 2011 Avaya Inc. All rights reserved. 13 March licensing DescriptionStandar d Edition Enterpris e Edition Essentia l Suite Mobility Suite Collab oration Suite 1XMobile//CES,1XMobile IOS 1XMobile Lite, Extension to Cellular 1XMobile IOS +$58/use r1XMobil e Ext to Cellular +$80/use r1XMobil e +$100/us er1X Mobile IOS +$58/use r Avaya Aura Messaging Mainstream+ +65/user SBC& Remote Access 3:1 Users/Ports+ +90/port Avaya Aura Conferencing 7.0 (A/W/V) +A/W/V 190/user + +A/W/V 140/user +

© 2011 Avaya Inc. All rights reserved. 14 March licensing DescriptionStandar d Edition Enterpris e Edition Essentia l Suite Mobility Suite Collab oration Suite RadElite6000 ScopiaDesktop & Mobile~$ Mobile~$ 5K/ Port Per User Pricing (US RPL)$240/use r(1-100) $210/use r ( ) $180/use r (1001+) Upgrade - $42/User $320/user (1-100) $290/user ( ) $265/user (1001+) Upgrade - $58/User User$22 5/user Upgrade $70 Subscript ion $0$ $325/Us er Transact ional $125 Subscri ption $75 $525/N ew Transa ctional $275 Subscri ption $175 S8300 Bundle PricingUS $100 /user ROW $15/user US$160/u ser ROW $120/user Same as above