Human Resource Management BA 453/553 Human Resource Management

Agenda May 9, 2006 Group Presentations: Guest Speaker: Sam Hallyburton, VP, Occupational Safety Consultant with Willis of Oregon Break Lecture on “Preventing Accidents” Activity Exam answers

Fire Triangle OXYGEN HEAT FIRE FUEL

PRODUCTION TRIANGLE PRODUCTION QUALITY PROFIT SAFETY

What Causes Accident? Chance occurrences Unsafe conditions Unsafe acts

Chance Occurrences What is a “Chance Occurrence?” More or less beyond managements control

Unsafe Conditions What is an “Unsafe Condition?” Improperly guarded equipment Defective equipment Improper illumination, such as glare or insufficient light Pressure to complete the work as quickly as possible

Unsafe Acts What is an “Unsafe Act?” Throwing materials Operating or working at unsafe speeds Lifting improperly Using equipment when not operating properly

Preventing Accidents Reduce Unsafe Condition Engineer out the potential hazard Personal protective equipment (PPE) Use Screening to reduce Unsafe Acts Personality traits Physical capacities

Preventing Accidents Posters & other propaganda Publish your results Develop slogans Safety Training Reoccurring Develop safe practices & procedures

Preventing Accidents Incentive & Positive reinforcement Attending safety committee meetings Identifying hazards Top-Management commitment Procedures vs. production

Preventing Accidents Culture of Safety (Five characteristics) 1. Teamwork (management commitment and employee involvement 2. Communication & collaboration 3. Shared vision of Safety 4. Assignment of critical safety functions to individuals or teams 5. Continuous efforts toward quality improvements

Preventing Accidents Set specific loss control goals Frequency Accident types Monetary reduction Inspect regularly Weekly, Monthly, Quarterly

Developing an Action Plan

Violence in the Workplace

TYPES OF BEHAVIOR Disruptive Behavior – disturbs, interferes, or prevents normal work functions or activities Threatening Behavior – oral, written or physical actions short of actual contact Violent Behavior – physical assault, with or without a weapon, property destruction.

AGGRESSOR CATEGORIES TYPE I – Agent has no legitimate relationship to the workplace – enters with purpose to commit criminal act. TYPE II – Agent is recipient or object of services, former client, passenger, customer. TYPE III – Agent has an employment relationship; current or former employee or related to current or former employee

NEGLIGENT HIRING The tort of negligent hiring is based on the principle that an employer has a duty to protect its employees and customers from injuries caused by employees whom the employer knows, “or should have known,” pose a risk of harm to others.

NEGLIGENT TRAINING Courts in certain circumstances have recognized a cause of action for an employer’s negligent training of its employees that results in injury to a third person.

NEGLIGENT SUPERVISION Courts may also recognize the theory of negligent supervision when one employee alleges that the employer should have taken reasonable care in supervising a second employee who is threatening the first employee with violent conduct.

NEGLIGENT RETENTION Employers retaining an employee with violent conduct may fall under the “Negligent Retention” clause if the violent employee injuries someone after their behavior is known to management.

WHO COMMITS WP HOMICIDE? 94.3% Men 5.7% Women Ages 35 – 45 43.6% Current employees 22.5% Former employees 21.4% Domestic violence 12.5% Clients

EARLY WARNING SIGNS Direct or veiled verbal threats of harm Intimidation of others Flashing a weapon to test reactions Paranoid behavior Moral righteousness Unable to take criticism of job duties Expression of desperation over financial or family matters Violent history Interest in guns Fascination with incidents of WPV