Insurance coverage solutions designed specifically for your business. Available for Travel Agents, Tour Operators and Internet Booking Engines. Errors & Omissions

E & O for Travel Agents ($5M or more in gross receipts) Overview of Travel Pro E&O Features $650 minimum premium / $500 minimum deductible “Occurrence Form” with “Duty to Defend” and “Consent to Settle” provisions Up to $5,000,000 limit Claim expenses do not reduce the policy limit Coverage for Premises Liability (including Fire Legal)

E & O for Travel Agents ($5M or more in gross receipts) Coverage For Following Types of Claims Bodily injury Property damage Financial loss Personal injury

E & O for Tour Operators Overview of Travel Pro E&O Features $1,000 minimum premium for a $300,000 limit $500 minimum deductible “Occurrence Form” with “Duty to Defend” and “Consent to Settle” provisions Up to $5,000,000 limit Claim expenses do not reduce the policy limit Coverage for Premises Liability (including Fire Legal)

Coverage For Following Types of Claims Bodily injury Property damage Financial loss Personal injury E & O for Tour Operators

Overview of Select Net Features $1,500 minimum premium $500 minimum deductible $1,750 minimum premium for Tour Operators “Claims-Made Form” with “Duty to Defend” and “Consent to Settle” provisions Up to $5,000,000 limit Claim expenses are included within the policy limit Coverage for Premises Liability (including Fire Legal) Advertising Injury coverage is included Coverage for content of insured’s web site Coverage for liability resulting from failure to prevent unauthorized access E & O for Internet Booking Engines

Coverage For Following Types of Claims Bodily injury Property damage Financial loss Personal injury E & O for Internet Booking Engines

Great coverages for you and your employees Insured must be traveling at least 100 miles from home Access to same outstanding customer service your clients enjoy Agent Annual Plans

Option 1Option 2Option 3 Cost$29$39$59 Trip InterruptionNav $1,000 Trip Delay $400 ($100 day) $600 ($150 day) Missed ConnectionNav $250 Baggage & Personal Effects$500 $1,000 Baggage Delay ($100 max per day)$200 Accident & Sickness Medical Expense$2,500$5,000$10,000 Emergency Medical Transportation$20,000$50,000 AD & D – Air Only$15,000$50,000 Renter’s Collision InsuranceNav $25,000 Travel Guard AssistIncluded LiveTravel AssistanceNavIncluded Concierge ServicesNavIncluded $1,000 of Trip Cancellation can be added to Option 3 at an additional cost of $79

Exciting New Retail PRODUCT ENHANCEMENTS to AIG Travel Guard’s Core Travel Insurance Programs! NEW & IMPROVED

CANCEL FOR ANY REASON COVERAGE and CANCEL FOR WORK REASONS Now available on: Cruise, Tour & Travel Protect Assist

MAXIMUM TRIP CANCELLATION LIMIT RAISED TO $100,000 Now available on: Cruise, Tour & Travel Protect Assist Essential Essential Expanded

CHILDREN AT NO ADDITIONAL COST Now available on: Protect Assist Essential Expanded

IDENTITY THEFT RESTORATION SERVICES Now available on: Cruise, Tour & Travel Protect Assist

ROADSIDE ASSISTANCE COORDINATION Now available on: Cruise, Tour & Travel

CRUISE, TOUR & TRAVEL Travel Guard’s Platinum Plan Trip Cancellation limit now $100,000 (from $15,000) Trip Interruption coverage now 150% of Trip Cost (from 125%) Trip Delay reduced to 5 hours (from 6 hours) Baggage Loss coverage increased to $2,500 (from $1,000) Baggage Delay coverage increased to $500 (from $200)

PROTECT ASSIST Travel Guard’s Gold Plan UNLIMITED Children FREE Trip Cancellation limit now $100,000 (from $15,000) Trip Interruption coverage now 150% of Trip Cost (from 100%) Trip Delay required hours reduced to 5 hours (from 12 hours) Baggage Loss coverage increased to $1,000 (from $750) Baggage Delay coverage increased to $300 (from $250) Additional Medical Umbrella Coverage

ESSENTIAL EXPANDED Travel Guard’s Silver Plan Family Concierge Services Caregiver added to definition of "family member" Age change for "Children at No Additional Cost" Coverage for terrorism included NEW: Optional Commission Protection up to 15% (includes 5% reduction in your TG commission)

TRAVEL GUARD ESSENTIAL Travel Guard’s Basic Plan Maximum trip cancellation limit now $100,000 (from $15,000) Caregiver added to definition of "family member" NEW: Optional Commission Protection up to 15% (includes 5% reduction in your TG commission)

AIG TRAVEL ASSIST Emergency Travel Assistance for Your Clients

QUESTIONS

THANK YOU Bill Miller, Western Region VP of Sales Miriam Beer, Director of Sales