Total and Permanent Disability (TPD) May 14, 2015

2 Total and Permanent Disability (TPD) Discharge Overview Carl Casey

3 Objective Provide an overview of the TPD application process – Intent – Application Review – FSA Approval Communications – Borrower – Loan Holder Loan Holder Responsibilities Loan Holder Notification File Contact Information Questions

4 TPD Application Process - Intent and Material Complete Review

5 TPD Application Process - Eligibility Review

6 TPD Application Process - FSA Approval Review

7 Loan Holder Responsibilities Suspend Collection Activity – 120 Day – Indefinite Suspension FSA Approval – Veteran Refund and write off activity – Non-Veteran Refund and loan assignment Loan Holder Notification File –.CSV file sent via or SAIG – Update contact information through NSLDS contact tables

8 Loan Holder Notification File.csv format – No header information – Multiple borrowers/reasons for sending the LHN file Sample: IFAP Electronic Announcements – LHN File Layout ml ml – Perkins Assignment Procedures duresAttach.pdf duresAttach.pdf XXXXX1234SteveJobs SUSP XXXXX2345PhillipRivers INDEFSUSP XXXXX3456ChristinaAguilera APPREJ Invalid… XXXXX4567SamSmith APPAPPR STD XXXXX5678TomCruise DISCRG

9 TPD Operations – Contact Information Website – Call Center – – Open 8:00AM to 8:00PM; 7 days a week – – TPD Operations – –

10 Questions?