Presentation to Equality and Diversity Forum Meeting 10 September 2008 Bob Gann, Head of Strategy, NHS Choices, Department of Health.

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Presentation transcript:

Presentation to Equality and Diversity Forum Meeting 10 September 2008 Bob Gann, Head of Strategy, NHS Choices, Department of Health

Background February 2007 Secretary of State asked for “new kind of NHS website” Integrating NHS digital services through single front door Delivering Web 2.0 experience Enabling choice between providers, services, treatments & lifestyles June 2007 launched by Secretary of State (Patricia Hewitt)

Accessibility & equality Equality Impact Assessment & action plan Accessibility audits by RNIB & Bunnyfoot Equality & Accessibility lead – regular reports to NHS Choices Operations Board AA Web Accessibility Diversity audit Some content in languages other than English & Easy Read Channels strategy & pilots Action needed on Microsoft Sharepoint, BSL

Involving people User Insight Team – focus groups when developing products External Affairs Team – consultation with stakeholders on service developments Joint editorial work – eg carers Comments on pages & blogs Your Thoughts on hospitals – & in future other services User Council

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