Chapter 4Management Communication 2e Bell / Smith Slide 1 of 6 Ten Keys to Oral Presenting 1. Do speak up. Don’t mumble. 2. Do be brief. Don’t talk on and on. 3. Do look at your listeners. Don’t lecture to the floor. 4. Do organize your points. Don’t ramble. 5. Do use visual aids when appropriate. Don’t rely only on words.

Chapter 4Management Communication 2e Bell / Smith Slide 2 of 6 Ten Keys to Oral Presenting (continued) 6. Do use natural gestures. Don’t be stiff. 7. Do maintain comfortable pace. Don’t rush or dawdle. 8. Do vary volume, pitch, and tone. Don’t speak in a monotone voice. 9. Do pause effectively. Don’t stop and start meaninglessly. 10. Do listen. Don’t ignore input from listeners.

Chapter 4Management Communication 2e Bell / Smith Slide 3 of 6 Fear in public speaking... is common among business people can be channeled into enthusiasm stems from "What if?" questions can be relieved by education, experience, and attitude.

Chapter 4Management Communication 2e Bell / Smith Slide 4 of 6 Common Business Speaking Situations Appreciation and introduction speeches Luncheon and dinner addresses Business presentations and briefings

Chapter 4Management Communication 2e Bell / Smith Slide 5 of 6 Ways to Grab and Hold Attention Personal story Anecdote Pointed humor Local fact or site

Chapter 4Management Communication 2e Bell / Smith Slide 6 of 6 Ways to Conclude with Emphasis Praise and appreciation Call for action Summary plus a memorable thought