1 Data and Information Architecture: Not Just for Enterprise Architects! Gartner Enterprise Architecture Conference June 2007, Nashville, TN Gaylord Opryland Resort & Convention Center Brand L. Niemann, Senior Enterprise Architect, U.S. EPA, and Co-Chair, CIO Council's Semantic Interoperability Community of Practice (SICoP) and SOA CoP June 14, 2007

2 Abstract Enterprise architecture in the Federal Government is evolving from compliance-driven to value-driven with SOA leading the way. SOA itself is evolving to deal with the semantics of data and information across the distributed enterprise. Service systems (networking communities of practice) are also in play to integrate people, business, information, and information technology in an information sharing environment. This keynote addresses what these all have in common and explains the evolution of the Federal Enterprise Architecture's Data Reference Model and the Internet itself from (1) the Web, (2) the Social Web, (3) the Semantic Web, and (4) the Ubiquitous Web. A specific example of architecting and implementing an information sharing environment is provided and demonstrated.

3 Overview What do: –1. Enterprise Architecture –2. Semantic Interoperability –3. Service-Oriented Architecture –4. Data and Information Architecture –5. Service Systems, and an –6. Information Sharing Environment Have in Common? –The answer later.

4 1. Enterprise Architecture Parsing the words like we are known for doing in the Nation’s Capital ( ): –Enterprise Architecture Enterprise: A Star Trek Spaceship Architecture: Blueprints –So, Blueprints of the Spaceship Enterprise! Google WordNet Princeton: –Enterprise: 3 –Architecture: 4 –Combinations: 12 (we will come back to this later in the answer!) Hint: Imagine the words represented different disciplines, cultures, concepts, and domains.

5 1. Enterprise Architecture: Definitions WordNet Princeton - Enterprise: –S: (n) enterprise, endeavor, endeavour (a purposeful or industrious undertaking (especially one that requires effort or boldness)) "he had doubts about the whole enterprise"S:endeavorendeavour –S: (n) enterprise (an organization created for business ventures) "a growing enterprise must have a bold leader"S: –S: (n) enterprise, enterprisingness, initiative, go- ahead (readiness to embark on bold new ventures)S:enterprisingnessinitiativego- ahead

6 1. Enterprise Architecture: Definitions WordNet Princeton - Architecture: –S: (n) architecture (an architectural product or work)S: –S: (n) architecture (the discipline dealing with the principles of design and construction and ornamentation of fine buildings) "architecture and eloquence are mixed arts whose end is sometimes beauty and sometimes use"S: –S: (n) architecture (the profession of designing buildings and environments with consideration for their esthetic effect)S: –S: (n) computer architecture, architecture ((computer science) the structure and organization of a computer's hardware or system software) "the architecture of a computer's system software"S:computer architecture

7 2. Semantic Interoperability Semantics = Meaning = Relationships –Humans (and therefore our machines) only ever understand anything in so far as it is related to other things ID

8 2. Semantic Interoperability Semantics = Meaning = Relationships –Humans (and therefore our machines) only ever understand anything in so far as it is related to other things ID VA NY MD

9 2. Semantic Interoperability Semantics = Meaning = Relationships –Humans (and therefore our machines) only ever understand anything in so far as it is related to other things ID SUPEREGO EGO ANALYSIS

10 2. Semantic Interoperability Semantics = Meaning = Relationships –Humans (and therefore our machines) only ever understand anything in so far as it is related to other things ID LICENSE CARD BADGE

11 2. Semantic Interoperability: Community of Practice Origin: Requested by CIOC’s Best Practices Committee as a solution to doing public-private partnerships without violating FACA. Charter: Accepted –See CIOC Strategic Plan: Participated in and activities mapped to it (especially Goal 2). –See two most recent conference at bin/wiki.pl?SICoPSpecialConference2_2007_04_25http://colab.cim3.net/cgi- bin/wiki.pl?SICoPSpecialConference2_2007_04_25 Themes: Building DRM 3.0 and Web 3.0 for Managing Context Across Multiple Documents and Organizations and Building Knowledgebases for Cross-Domain Semantic Interoperability Best Practices Committee's “best practices“ process followed: –See same as above for CIOC Strategic Plan. Collaborations: NCOIC, DERI, W3C, IAC Emerging Technology Committee, CIOC Architecture & Infrastructure Committee, Semantic Technology Community, etc.

12 2. Semantic Interoperability: Community of Practice Special Recognitions at the SICoP Special Conference 2, April 25, 2007: –Michael Lang, Revelytix: Enterprise Data Modeling / SOA in a Semantic Wiki Knoodl.com. See slide 23. –Marguerite Ardito, Information Exchange, and Kevin Lynch, CIA: Semantic Technologies and Vocabulary Management in the Context of An Overall Enterprise Data Architecture. –Parsa Mirhaji, MD: Texas Health Center Taps Semantic Web

13 2. Semantic Interoperability: Community of Practice What's the purpose? –To develop members' capabilities; to build and exchange knowledge. Who belongs? –Members who select themselves. What holds it together? –Passion, commitment, and identification with the group's expertise. How long does it last? –As long as there is an interest in maintaining the group. William Snyder, Building Communities of Practice. Excerpted from the article "Communities of Practice: The Organizational Frontier" in the Harvard Business Review, January-February

14 2. Semantic Interoperability: Community of Practice SICoP is chartered to do: –White Papers (3): Introducing Semantic Technologies and the Vision of the Semantic Web (2005). Semantic Wave Executive Guide to the Business Value of Semantic Technologies. Update in Operationalizing the Semantic Web/Semantic Technologies: –A roadmap for agencies on how they can take advantage of semantic technologies and begin to develop Semantic Web implementations (recently released for public review). –Conferences (10): 35 Special Recognitions (see next slide). –Pilots: More than 50 (see Wiki pages).

15 For Outstanding Contributions to the SICoP and SOA CoP at the 2nd SOA for E-Government Conference, October 30-31, 2006, at The MITRE Corporation, McLean, VA. Special Recognition Arun Majumdar (Cutter Consortium/VivoMind Intelligence) Federal CIO Council’s Service-Oriented Architectures Community of Practice (SOA CoP) and Semantic Interoperability Community of Practice (SICoP) Produced in Collaboration With By SOA CoP Co-Chairs, Greg Lomow, Bearing Point & Brand Niemann, US EPA SOA CoP Best Practices and Architecture & Infrastructure Committees of the Federal Chief Information Officers Council

16 3. Service-Oriented Architecture: SOA Community of Practice Origin: Requested by the CIOC’s Architecture & Infrastructure Committee Charter: Announcements at the Chief Architects Forum and Industry Advisory Committee SOA Committee –See CIOC Strategic Plan: Participated in and activities mapped to it (Goals 1 – 4: See next two slides). –See most recent conference at bin/wiki.pl?SOAforEGovernment_2007_05_0102http://colab.cim3.net/cgi- bin/wiki.pl?SOAforEGovernment_2007_05_0102 Theme: Responsibility to Provide Best Practices for An Information Sharing Environment - Bringing Together the Global Information Grid, W3C, SOA Consortium, and Shared Services. Best Practices Committee's “best practices“ process followed: –See same as above for CIOC Strategic Plan. Collaborations: MITRE, IAC, SOA Consortium, W3C, KSG Shared Services, World-Wide Consortium for the Grid and GIGLite Community, etc.

17 3. Service-Oriented Architecture: SOA Community of Practice PeopleBusiness Information Technology Information SOA Architecture & Infrastructure SOA CoP Knowledgebase SOA CoP Demo Phases 1-4SOA Tutorials Goal 1* Goal 2 Goal 3 Goal 4 The “Medici Effect” Stakeholders Input and Outreach * See next slide for details.

18 3. Service-Oriented Architecture: SOA Community of Practice Federal Chief Information Officer Council Strategic Plan (FY ) Goals: –Goal 1. A cadre of highly capable IT professionals with the mission critical competencies needed to meet agency goals. –Goal 2. Information securely, rapidly, and reliably delivered to our stakeholders. –Goal 3. Interoperable IT solutions, identified and used efficiently and effectively across the Federal Government. –Goal 4. An integrated, accessible Federal infrastructure enabling interoperability across Federal, state, tribal, and local governments, as well as partners in the commercial and academic sectors.

19 3. Service-Oriented Architecture: SOA Community of Practice Special Recognitions at the 3rd SOA for E- Government Conference, May 1-2, 2007: –Outstanding Contributions to the SOA CoP: Chris Gunderson, World-Wide Consortium for the Grid (W2COG) and the GIGLite Community. Opening Keynote. –Outstanding Service to the SOA CoP: Eric Newcomer, Robert Kilker, & Michelle Davis, IONA, Closing Keynote, SOA CoP Demo 3, and Tutorial. –Best Agency SOA Application: Avi Bender and Tom Lucas, Internal Revenue Service.

20 3. Service-Oriented Architecture: SOA Community of Practice Special Recognitions at the 3rd SOA for E-Government Conference, May 1-2, 2007 (continued): –Best Organization SOA Application: Dr. Jon Siegel, OMG, Dr. Burc Oral, CellExchange, Inc., & Peter Bostrom, BEA Systems. SOA Consortium / SOA Practitioner’s Guide. –Best Exhibit: Scott Campbell and Erik Peters, InterSystems. –Best Presentation: Michael Lang, Revelytix. SOA in Semantic Wikis: A Story About Communication. See slides 12 and 23. –Best Breakout Session Presentation: David Pawloski, SOA Software. Overcoming the SOA Network Security Fallacy.

21 3. Service-Oriented Architecture: Semantic SOA SICoP: –Public Meeting (September 14, 2005): Semantic Interoperability Architecture Pilots, Rex Brooks and Team (Event Ontology) –4th SIEGOV Conference (February 8-9, 2006): Best Co-Papers: Elisa Kendall, Sandpiper, Sam Chance, US Navy, and Michael Seebold, Concurrent Technologies Corporation: Enables dynamic discovery of new services as they become available and provides resources for enabling semantic descriptions of those services. –5th SIEGOV Conference (October 10-11, 2006): Arun Majumdar, Cutter Consortium, Operationalizing SOA: Lessons Learned (recall slide 15).

22 3. Service-Oriented Architecture: Semantic SOA SOA CoP: –2nd Conference (October 30-31, 2006): Track 4: SOA and Metadata (Ontologies?) Organized by Chuck Mosher, MetaMatrix. At the 4th SIEGOV Conference: Special Recognition for Best Semantic Harmonization Tool Application to Chuck Mosher, MetaMatrix (credit for Slides 7-10). –3rd Conference (May 1-2, 2007): Best Presentation – see next slide Semantic Technology Conference, May 20-24, 2007: –Semantics and SOA (5): Semantic Arts, BEA Systems, Modus Operandi, Revelytix, SoftPro, and Intel. –Data Modeling (see slides 24-25).

23 3. Service-Oriented Architecture: Semantic SOA SICoP and SOA CoP Special Recognitions: –Outstanding Contributions to the SICoP Special Conference 2, April 25 th (recall slide 12); and –Best Presentation at the 3rd SOA for E-Government Conference, May 1-2nd: “Semantic Technology is the first fundamental change in Information Management since the RDBMS was developed in the early 1980’s”: –Michael Lang, Revelytix, Co-Founder and Director, and Co- Chair, SICoP Vocabulary Management WG. –Demonstration at the June 18-19, 2007, W3C Workshop on eGovernment and the Web, National Academy of Sciences.

24 3. Service-Oriented Architecture: Semantic SOA Improve Data Quality: –Data Modeling and OWL: Two Ways to Structure Data, David Hay, Essential Strategies, Inc.: Objectives of a Data Model: –Capture the semantics of an organization. –Communicate these to the business without requiring technical skills. –Provide an architecture to use as the basis for database design and system design. »Now: Provides the basis for designing Service Oriented Architectures.

25 3. Service-Oriented Architecture: Semantic SOA Improve Data Quality: –Data Modeling and OWL: Two Ways to Structure Data, David Hay, Essential Strategies, Inc. (continued): Synopsis: –Both data modeling and ontology languages represent the structure of business data (ontologies). –Data modeling represent data being collected, and filters according to the rules. –Ontology languages represent data being used, with ability to have computer make inferences. Comment from Lucian Russell (SICoP White Paper 3): –So ontology can improve data quality in legacy systems! David Hay agreed.

26 4. Data and Information Architecture Source: Expanding E-Government, Improved Service Delivery for the American People Using Information Technology, December 2005, pp DRM 1.0 SICoP Ontologies All Three DRM 3.0 unify

27 4. Data and Information Architecture Definitions: –Metamodel: Precise definitions of constructs and rules needed for abstraction, generalization, and semantic models. –Model: Relationships between the data and its metadata - W3C. –Metadata: Data about the data for: Discovery, Integration, and Execution. –Data: Structured e.g. Table, Semi-Structured e.g. , and Unstructured e.g. Paragraph. Source: Professor Andreas Tolk, 2005, and DRM 2.0 Implementation Through Iteration and Testing Report, October 15, DRM 2.0 Implementation Metamodel

28 4. Data and Information Architecture ToolProgramPurpose Web SearchFederal Sitemaps Google: Federal Sitemaps Locate Most searches start with Google, Yahoo, and MSN WikisCOLAB Google: COLAB Wiki Collaborate Need to Share* Semantic WikisKnowledgebases Google: DRM 3.0 and Web 3.0 Integrate Responsibility to Provide* * Mike McConnell, Director of National Intelligence: Move the intelligence community beyond the "need to share" philosophy toward a "responsibility to provide" model (March 6, 2007).

29 4. Data and Information Architecture Three-tier Architecture for Goal 2: –Tier 1: Locate (E.g. Google) –Tier 2: Collaborate (Wiki Pages) –Tier 3: Integrate (Trusted Reference Knowledgebases - see next slide): SOA Practitioner’s Guide (SOA Consortium) and Proceedings of Three SOA for E-Government Conferences! The Federal Enterprise Architecture Data Reference Model 2.0 was written in the COLAB Wiki and is being implemented in Semantic Wikis!

30 4. Data and Information Architecture

31 The Challenge: Service Industry Growth PeopleBusinessProductsInformation enable develop enable transform design operate & maintain create utilize Industrial services Information services Business services Consumer services Non-market services Source: Dr. Spohrer, Towards a Science of Service Systems, CIOC Best Practices Committee, March 19, Service Systems

32 The Challenge: CIO Council Silos PeopleBusiness Information Technology Information Architecture & Infrastructure Committee Best Practices Committee Executive Committee IT Workforce Committee Source: Pages 21-22, Federal Chief Information Officer Council Strategic Plan: FY , 28 pp. Goal 1 (recall slide 18) Goal 2 Goal 3 Goal 4 5. Service Systems The “Medici Effect” Stakeholders Input and Outreach

33 5. Service Systems People Information Technology Business Information Example of a Service System Application and Interface

34 5. Service Systems Technology Services Research & Innovation Symposium, May 30th, Santa Clara Convention Center, California: –The Federal Chief Information Officer Council (the CIO Council) is used as a case study of the initial effect that the “Science of Service Systems” paradigm can have on enterprise process improvement for people working with information using information technology to accomplish a business purpose. This case study documents that we were actually moving towards it before we were formally introduced to it and have gotten some of the “Medici Effect” after consciously moving towards it /BNiemannSSRI dochttp://colab.cim3.net/file/work/BPC/ /BNiemannSSRI doc Case Study for Service Research & Innovation Initiative (SRII)

35 5. Service Systems Wiki Knowledge Management: What Are We Thinking?: –Technology Can Enable Complex Adaptive Behavior in Human Knowledge Workers: Together, Google and the Wikipedia manage more knowledge better and faster and cheaper than any other framework we have yet invented. –Source: Dr. Calvin Andrus, CIA. Closing Keynote, Knowledge Management 2007 Conference, April 3-5. » eynote_Andrus_V1.pdfhttp://events.fcw.com/events/2007/KM/downloads/KM07_K eynote_Andrus_V1.pdf SICoP is trying to enhance this with Trusted Reference Knowledge in Semantic Wikis.

36 Semantic Wikis: The Role of Techno-Social Collaboration in Building DRM 3.0 and Web 3.0 for Managing Context Across Multiple Documents and Organizations, SICOP Special Conference, February 6, 2007, Mills Davis, Project10X. 5. Service Systems

37 6. Information Sharing Environment SOA Service Systems Web Services Shared Services The “Medici Effect” Stakeholders Input and Outreach See next slide for details. CoPs Management of Change

38 6. Information Sharing Environment Shared Services White Paper: Some Key Questions: –1. What are Shared Services? –2. Why are They Important to the U.S. Federal Government? –3. What are Some Best Practice Examples of Shared Services? –4. What are the Activities Related to Shared Services? –5. What are Some Suggested Next Steps for Shared Services?

39 6. Information Sharing Environment Shared Services White Paper: Some Key Questions: 1. What are Shared Services? –Shared services is an organizational form in which common functions across a number of departments/agencies are consolidated and undertaken by a specialized agency/service delivery center (1). (1) EDS Government Journal volume one issue one, Government Transformation: Delivering public value, achieving policy objectives: How transformation can help governments meet the challenges ahead, Shared Services pages 17-24, by Suparno Banerjee, EDS Global Government urnal_v1-1.pdf urnal_v1-1.pdf

40 6. Information Sharing Environment Shared Services Community of Practice: A Persistent Learning Community of Senior Executive Practitioners, May 29-31, 2007: –Leadership for a Networked World Program: An Executive Education Program of the John F. Kennedy School of Government. Convening senior most shared services practitioners from the public and private sector to explore these matters. –Case Studies: California (Consolidation of over 200 systems). Iowa’s Recovery Center (Dealing with diverse recovery standards). Grant’s.Gov (One-stop to find and apply). Cross-Boundary Governance Through Agreements and Standards: Assuring Compliance and Results, March , 2007, and Making Cross-Boundary Transformation Happen: The Role of Executive Sponsors, June 26-27, –Note: Followed different order than NASCIO (see next slide)!

41 6. Information Sharing Environment Getting Started in Cross-Boundary Collaboration: What State CIOs Need to Know, NASCIO’s Cross-Boundary Collaboration Committee (May 2007): –Executive buy-in and support. Elected officials need to be convinced of a collaboration’s potential for success. –Governance structure. A governance model that reflects that the leadership of the entities involved is crucial to collaboration. –Statutory limits. Some states may have privacy or security requirements regulating such activities as sharing sensitive data. –Fiscal responsibility. The collaborating parties need to determine which entity will take the fiscal lead or whether the project represents a shared investment. –Community of Practice. The report calls this approach a “natural way to begin the collaborative process.”

42 6. Information Sharing Environment StepSpecifics 1. Mission Sensor Standards Harmonization 2. Membership Standards Organizations and Vendors/NIST Host 3. Plan Common Terminology/Ontology 4. Meetings Every Three Months 5. Results Operational Sensor – Non- Sensor Data Fusion Network Google: Net-Ready Sensors

43 6. Information Sharing Environment StepSpecifics 1. Mission Service Oriented Architecture (Goals 1-4 – recall slide 18) 2. Membership Chief Architects Forum/Industry Advisory Council, etc./MITRE Host 3. Plan “Responsibility to Share” Best Practices Across IC, DoD, etc. 4. Meetings Third Conference, May 1-2, Results Demo Phase 3: Federal Jump Start Kit Google: SOA CoP Demo 3

44 6. Information Sharing Environment NameOrganizationRole Model-Driven Architecture Modeldriven.orgSOA CoP Demo Phase 2 and 3 Semantic WikiKnoodl.comVocabulary Harmonization & Data Modeling GigLiteDoDComponent Development & Testing Open Source SOA Infrastructure IONASOA CoP Demo 3 Open Community SOA CoP Infrastructure

45 6. Information Sharing Environment Tutorial 1 at the 3rd SOA for E-Government Conference, Wednesday, May 2nd, 8:30 AM - 12 NOON: –Title: Model-driven SOA (Architecture) –Presentor: Ed Seidewitz, Model Driven Solutions –Files: –Audience: Enterprise Architects and Solution Architects –Outline: Introduction Business Architecture Solution Architecture Technical Architecture

46 6. Information Sharing Environment Tutorial 2 at the 3rd SOA for E-Government Conference, Wednesday, May 2nd, 1 - 4:15 PM: –Title: Open Source SOA Bootcamp Using Celtix (Implementation) –Presentor: Michelle Davis, IONA –Files: –Audience: Enterprise Architects, Solution Architects, and Software Developers –Outline: Introduction to Web Services Celtix Installation and Environment Jumpstart Building Blocks

47 6. Information Sharing Environment US EPA Example PeopleBusiness Information Technology Information Office of the Chief Information OfficerOffice of Research & Development The “Medici Effect” Stakeholders Input and Outreach 2007 Report on the Environment Enterprise Architecture Office of the Chief Financial Officer Strategic Plan & Performance & Accountability Report Capture the Semantics of the Organization and the Line of Sight. Office of Human Resources Innovation & Collaboration

48 6. Information Sharing Environment US EPA Example

49 The Answer “The Medicis were a banking family in Florence who funded creators from a wide range of disciplines. Thanks to this family and a few others like it, sculptors, scientists, poets, philosophers, financiers, painters, and architects converged on the city of Florence. There they found each other, learned from one another, and broke down barriers and cultures. Together they forged a new world based on new ideas – what became known as the Renaissance.” –Frans Johansson, The Medici Effect, Harvard Business School Press, 2006, pages 2-3.

50 The Answer The Medici Effect: –“When you step into an intersection of fields, disciplines, or cultures, you can combine existing concepts into a large number of extraordinary ideas.” (recall slide 4) –“We have met teams and individuals who have searched for, and found, intersections between disciplines, cultures, concepts, and domains. Once there, they have the opportunity to innovate as never before, creating the Medici Effect.” Frans Johansson, The Medici Effect, Harvard Business School Press, 2006, page 186.

51 Synopsis Enterprise Architecture now is really about getting to a common language (Semantic Interoperability) about SOA (Service-Oriented Architecture). SOA itself is evolving to deal with the semantics of Data and Information Architecture across the distributed enterprise. Service Systems are about people working with their information using information technology for a business purpose in an Information Sharing Environment. An Information Sharing Environment produces service innovation (the Medici Effect). –So this is not for just Enterprise Architects, but about involving everybody! Recall slides 17, 32, 37, and 47.

52 The Author FCW presents….The 2006 Power Players special report: –Power is all about influence. –Some people are influential because of their positions: Give them power and they know how to use it. –For other individuals on this list, power is not a given. They have no direct influence on the business of government, no signet that directs or redirects the energies of government and industry. But their presence is felt nonetheless. Their voices are heard in the most heated debates and their discernment is sought for the most puzzling problems. They were not handed power, but they have earned it. /