Solution for internal as well as external networkSolution for internal as well as external network Number of users that can access the site at the same timeNumber of users that can access the site at the same time When there is change in size or volume in order to meet a user needWhen there is change in size or volume in order to meet a user need Unified messaging. Managing contacts. Adaptive personal profilesUnified messaging. Managing contacts. Adaptive personal profiles

Samantha Jennings Director Human Resources Triangle Consultants Company Size: 175,000 employees Location:Chicago/New York/London Title: Director Human Resources Age: 36 Scenario:  Triangle Consultants provides Accounting, IT and Marketing Solutions for short and long term projects worldwide  Last round of employee satisfaction surveys stated that employees felt they missed out on too many personal events Goal:  Find a solution that would allow HR to match employees and projects with the goal of increasing employee satisfaction

Samantha Jennings Director Human Resources Must Have…  Web-base o Employees work at a client or are mobile  User Interface o Ability to make changes from devices/laptops with minimal training  Personal Calendar o Even scheduling with priority ranking  Profile o Skills, Education, Project/Work History, Manager Evaluations and Recommendations  HR Reports o Planned Projects, # and value of Events Conflicts, Distance and Skills Match  Scalability o Amount of employees expected to grow 15% over 2-yr. span  Security o Access control for Management, Full-time/Part-time, and Contract employees

Samantha Jennings Director Human Resources Nice To Have…  alerts for Upcoming Projects o View projects, calendar conflicts, and ability to rate interest  alerts for Personal Events o Rated as must attend  Question & Answer Wiki o Allows employees to share knowledge and solutions across projects  Online Collaboration o Instant message, White board, File sharing, Virtual meetings, Surveys and Polls  Customizable o Increase employee participation by allowing individual profiles to be fully customizable

Samantha Jennings Director Human Resources Recommendation:  Start with an off the shelf product that has a calendar and as many of the additional features  Use survey responses to determine features that employees value most  Direct design of in-house Social Networking application based upon survey results, HR needs and enterprise tools integration

Alisa Schuler Senior Manager Corporate Communications X Media Networking Company Size:300 Employees Location:Chicago/London/NY Title:Sr. Mgr. Corporate Communications Scenario:  X Media Networking provides media networking solutions for web 2.0 related advertising companies  Company Communication Style: Top-down with Command & Control structure, very formal and instructive  CEO Requires solution that allows company employees to engage, participate, collaborate, and be involved in the direction of the company’s core offering.  CEO wants to build community of company employees that are geographically dispersed for information and conversations flow two-way Goal:  Introduce an enterprise social network tool to increase enterprise’s productivity, efficiency and communication

Alisa Schuler Senior Manager Corporate Communications Affordances Must Haves…Nice to Have…  Dedicated server  Personal branding/domain  Company communications  Build a community  On-site SN manager  Mobile applet  Blogging capability  IBM Lotus Connections

Alisa Schuler Senior Manager Need to find solution that can accomodate large number of participants. Provide an avenue for employees to connect with other employees with varied skill sets. Steps the user is expected to implement to keep network safe. Provide functions that are beneficial to productive use of company’s resources. Tool should be scalable to allow for newer functions to be added as needed. Dimensions

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