A tangible, testable representation of your idea prototype: what?
An attitude
prototype: fail early and often cost of failure vs. project time
to gain empathy to explore to test to inspire get deeper understanding build to think learn and refine solutions inspire with your prototype prototype: why?
prototype: different types
prototype : looks like
prototype : works like
prototype : interacts like
prototype: how?
prototype: identify a variable
prototype: start rough and rapid
prototype: create experiences
Embra ce v 0.0 Embrac e v 1.0 prototype: let go
prototype: demo
prototype: tools
prototype: create experiences
prototype rough and rapid identify the variable you want to explore let go of your prototypes create experiences prototype : how?
prototype now! 10 minutes: choose & build top 2 ideas 10 minutes: Team 1 test w/ Team 2 10 minutes: Team 2 test w/ Team 1
prototype now! 45 minutes: choose & build at least 2 ideas for testing with REAL users
your users’ needs your solution
client dinners focus groups usability centers surveys web analytics beta testing pre-release testing with users...
your testing mindset use your prototypes as a probe to continue to gain empathy for your users
demo
1. let the user experience the prototype set the scene for the new world with your prototype give a short explanation to set context act like a guide (not a lead)
2. observe the experience capture what worked, and what didn’t work see how people use and mis-use your prototype listen > talk to give users a chance to interpret
3. engage the user iterate on the fly to communicate learnings ask specific, open- ended questions remember: the user is the expert
test: how? 1. let the user experience the prototype 2. observe the experience 3. engage the user
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If culture = What we expect of each other
If culture = what we expect of each other Cultural change = new stories
What’s storytelling?
why storytell? it’s a human centered way to communicate
why storytell? it’s a human centered way to communicate it’s a problem detector
why storytell? it’s a human centered way to communicate it’s a problem detector it rallies the team
Storytelling: How?
Character driven
Storytelling: How? Character driven Show me, don’t just tell me
Storytelling: How? Character driven Show me, don’t just tell me Dramatic Arc
story design
dramatic arc action conflict event story design
action conflict event need insight POV/solution story design
character action conflict event resolution reaction user need solution what is the focus of your solution? what is missing from their life? who are they? what do they want? sum it up. why is this the best direction?
character action conflict event resolution reaction user need solution what is the focus of your solution? what is missing from their life? sum it up. why is this the best direction? who are they? what do they want?
character action conflict event resolution reaction user need solution Why is your solution transformative? who are they? what do they want? sum it up. why is this the best direction? what is missing from his/her life?
character action conflict event resolution reaction user need solution what is missing from their life? who are they? what do they want? sum it up. why is this the best direction? why is your solution transformative?
character action conflict event resolution reaction user need solution who are they? what do they want? what is missing from their life? Why is your solution transformative? what happened? why should this solution be adopted?
use concrete details to show the need your team found, and how your solution will transform your character’s experience your mission:
the audience should be able to re-tell the story to a friend or colleague. your goal:
teams will have 30 minutes to prepare. teams will have 2 minutes to demo. audience will engage in feedback blitz for 2 minutes. here’s your chance to inspire! project demos
for sale : baby shoes, never worn.