M ICHAEL B AKER C ORPORATION Operations & Maintenance Information The Way Forward

Overview of Michael Baker Corporation Founded – 1940 $550 MM 2004 Revenue 35 Offices Globally 4400 Employees – Owners AMEX stock symbol: BKR Baker Building in 1940 Baker Headquarters since 2003

Overview of Michael Baker Corporation Engineering Energy Asset Management Operations & Maintenance Competency-based Training Operations Engineering US Domestic & International Onshore & Offshore Deepwater Diversified in Public Sector Transportation Engineering Highways Transit Bridges Airports US Federal - DoD, DoT – long-term projects Facilities Design and Engineering State and Federal Planning Waster/Waste Water Environmental Engineering

Baker Energy Overview Operations and Maintenance Traditional Contract Operations & Maintenance Performance based Operations and Maintenance Alliances Logistics Planning & Control Training World Wide Capability Training Management Systems Competency Testing Program Dedicated Training Managers Nationalization Programs Applied Technologies HSE&C Programs Development Operations Engineering Maintenance Engineering Maintenance Services Pre-Commissioning, Commissioning,

Baker Energy Locations

Operations & Maintenance …the challenges to information

What is our experience with O&M information? Primary information structure related to Project Phase only – Contractual barriers between companies – Complex contractual relations for operating companies to manage  Baker OPCO solution – Complex independent data interfaces – Fragmented responsibilities for data … which has a potential for data losing its integrity in an operational scenario!

…but what does industry demand?

What are ours O&M information demands? Up-to-date information – Bespoke to asset, as built, real-time status 24x7 In more languages – Owners operate the same equipment globally! Managing a greater volume of information – Regular updates, 3D data, increased product lifecycles With less costs – Information treated as a cost, not an asset! On intelligent systems – www. Increases user perception and demands enhanced interactivity … leading to a need for new information processes!

Consider efficient and cost effective O&M? Efficient and cost effective O&M – People – Process – Data and information management “ innovative information delivery is the backbone for long-term profitability”

What should change with O&M information? Holistic approach to information integrity – Effectively differentiate “live” or “archive” information – Introduce & manage standards for information delivery independently of build – Centralise responsibility for operational information integrity – Maximise the improvement process but most importantly “change the way we work” and remove the barriers to O&M information efficiency!

By doing what? Stop creating documents… … create information, and reuse it… don’t copy it! Begin sharing data & information between projects Link information & data to assets Define a common “holistic” approach for all O&M information – operations, maintenance, training, HSE&C Automate labour intensive activities … stop treating each project as a new project … its not!

Remember…! … information is an “asset”, if it is worth investing in, its worth maintaining !…

What have Baker changed…? … used the opportunity to introduce new lifecycle technology to O&M through … Lifecycle Information Integrity Services (LIIS) a system and process to enhance knowledge management, therefore maximising your “information investment”

How does it maintain integrity? Creates O&M information as XML referencing dynamic data…it does not copy! Dynamically references procedures to associated databases – CMMS, Phasset, Oracle, E-Wharehouse etc. Integration with 3D animated models Easy creation interface for content creation Automates labour intensive activities Maximises “create once use many” approach Maintains the management of change process … industry has a right to accurate information!

Lifecycle Information Integrity Services (LIIS) …create once use many! LIIS Operations Procedure Operations Procedures Training & Development CMMS HSE&C Procedures HSE&C

Conclusions It is possible to dramatically improve information efficiency related to safety and integrity Budgets and delivery times can be significantly reduced It is vital to secure the integrity of your data and protect your investment Technology will play a vital role Industry must “grasp” the opportunity to change … remember there will always be new challenges!