Division of Vital Records Administration New Hampshire Department of State
Re-engineering ver. 1.0 in-house development of AVRIS Clipper-written application VR users uploaded data into VR maintained BBS Integrated birth, death, marriage, divorce and fetal death data collection Issuance of certificates Fee collection Internally maintained
Re-engineering ver. 2.0 : VRV2000 developed by ManTech Phased implementation including development of: Strategic business plan Business process re-design Information strategy plan Detail specifications Client/Server; Power Builder front end; Oracle DB Fully integrated VR data collection and issuance Full business backend with financial reports and accounting Automated federal file generation Many tailor-made reports with ability to do ad-hoc queries on the database side
Re-engineering ver. 3.0 2004: NHVRIN developed by CNSI Web based; accessible anywhere;.NET web app. Oracle 9i database (to be migrated to SQL Server) Enhanced version control – single app. Immediate and less expensive dissemination of software revisions Fully integrated VR data collection and issuance Full business backend with financial reports and accounting Automated federal file generation Many tailor-made reports with ability to do ad-hoc queries on the database side
Re-engineering ver. 3.0 Continued Incorporation of OVS software for real time SSA verification of SSNs Adoption of 2003 NCHS standard certificate revisions for birth, death and fetal death Facilitates web-based query systems Rules for all mandatory elements on the web forms, Cause of Death, Age Calculations etc. Online Certification of Cause-of-Death by Physicians Same Look and Feel as legacy minimizing user training and transition to new application Built in HIPAA/NAPHSIS security compliant security
Re-engineering NH Reasons for Success Dedicated Business staff that have survived 3 software development projects Good requirements documentation Clear scope, scale and budget Stable contractors and effective PMs Funding (capital budget, SSA funds, VRIF) Strong external constituents Competent and integrated IT support – centralized OIT Built on model standards and NAPHSIS use case model requirements Luck Transfer to Secretary of State from DHHS
Re-engineering NH Costs Relatively cheap Version 1 absorbed in operation costs of Vital Records Version 2 cost 1.4 million with much of that going towards back-file conversion Version 3 will cost 1.5 million, and is broken down into the following pots: $1,000,000 Capital funds $ 497,000 SSA EDR funds $ 51,000 VRIF
Benefits We’ve Seen Improved Quality Reduction in queries Rapid TAT between collection and issuance/file generation Process going paperless Ease of data linkages