Roles & Responsibilities for Response and for Prevention Challenges and Solutions 1

What would your GBV team do if … The police commissioner attended a few of the SOP development meetings. He described the police procedures for handling a complaint of sexual assault. It sounded so great – private rooms for interviews, female officers, careful investigations, etc. While he was talking, several members of the SOP planning group started grumbling that what really happened at police stations was much different (for example, no privacy, officers tend to think there is no rape). 2

What would your GBV team do if … You are in the first three months of the emergency. There are no trained providers (either staff or volunteers) who can be “entry points”, able to receive initial disclosures of GBV incidents and provide emotional support, information, counseling, and case management for survivors. 3

What would your GBV team do if… You learned in your GBV assessment that water points and latrines are areas where girls do not feel safe and there have been several sexual assaults and attempted sexual assaults around these areas. You know that WatSan is aware of the problem and that some interventions are being planned, but you don’t have any details. There is no WatSan focal point for the GBV working group. You have invited the cluster to discuss, but their representative has cancelled meetings three times in the past month, and now say they are too busy to reschedule. 4

What to Consider when Including a Service Provider in the SOP: Participation: – Have the different service providers actually been involved in the SOP development process? – If so, how? Buy-In and Ownership: – Do the service providers feel responsible to this document, or do they feel that it is someone else’s to which they are obliged? Presence: – Is the service put forward by an agency/organization actually present on the ground? 5

What to Consider when Including a Service Provider in the SOP (continued) Quality of Service: – Does the quality of that service adhere to relevant standards? Are they survivor-centered? Coverage: – Do the services actually reach the population you are serving? Accessibility: – Can survivors and/or communities access this service freely, safely and confidentially? Accountability: – Who is responsible for monitoring this service? 6