Summer BreakSpot 2-1-1 Helpline Training 2012 Florida Department of Agriculture & Consumer Services.

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Presentation transcript:

Summer BreakSpot Helpline Training 2012 Florida Department of Agriculture & Consumer Services

More than half of the children in Florida qualify for free or reduced-price school meals. THE NEED

The Summer BreakSpot is meant to fill the gap so that these students still have access to nutritious meals when school lets out for the summer months… and they return to school in the fall well-nourished and ready to learn! THE NEED

WHAT EXACTLY IS THE (SUMMER FOOD SERVICE PROGRAM) ?

Provides meals and snacks to children 18 years of age and younger at approved locations. SUMMER BREAKSPOT

Ensure that children in low-income areas receive nutritious meals while school is not in session. THE PURPOSE

Working together to make a difference! PARTNERSHIP

Florida Department of Agriculture and Consumer Services & the Florida Partnership to End Childhood Hunger The Florida Partnership to End Childhood Hunger is made up of community organizations working together to INCREASE ACCESS & AWARENESS to the Summer BreakSpot so that more kids participate.

“Answering the Call” is playing a pivotal role helping families learn about the availability of the Summer BreakSpot

When Families Call… OUTREACH Tell them about the program ! Chances are they will be able to benefit from the information. Even with questions unrelated to summer meals…

Site Name Site Address Type of Site Meal Times Dates of Operation* Site Contact (may be noted as “Public Contact” within system) Information to Provide to Callers RESPONSIBILITIES

2-1-1 RESPONSIBILITIES Information to Collect from Callers and report to the Department at summer’s end Date & Time of Call Zip Code, City & County Where & How They Heard About SFSP Whether They Saw the TV PSA Which Site(s) Caller Referred to Whether Caller Has Access to Internet Caller’s Language (if not English) Other Types of Assistance Referrals

PARTNERSHIP OUTREACH Outreach Efforts Business Cards Television PSAs Bus Wraps Bus Shelters Yard Signs Door Hangers Magnets Billboards Posters Flyers Many outreach pieces will be multi-lingual.

Florida Department of Agriculture and Consumer Services Division of Food, Nutrition and Wellness TECH SUPPORT

Questions?