The “Triple 3” of Maxxis Wally Chen President The 2010 Outlook January 2010.

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Presentation transcript:

The “Triple 3” of Maxxis Wally Chen President The 2010 Outlook January 2010

Operating Metrics Management Goals Strategic Objectives For the Betterment of Maxxis Family Maxxis Family

Wally Chen’s Triple 3 of strategic directions The center triangle shows the 3 Strategic Objectives of a company (WHAT) The Company W1 W2 W3 The 3 adjoining triangles show the 3 Management Goals to achieve the WHAT (HOW) H1 H2H3 The 3 adjoining triangles show the 3 Operating Metrics to achieve the Management Goals O3O2 O1

Truly Global Continuous Innovation Solid Growth MaxxisFamily Wally Chen’s Triple 3 of MAXXIS GlobalGrowthInnovation + + The 3 Strategic Objectives Globality: Competing with everyone from everywhere for everything. Focus: It’s a great challenge to find a fast- growing company, the key point is focus. Product Leader: To lead, not to follow.

Truly Global 100% TRUST 100% QUALITY 100% SERVICE Continuous Innovation Solid Growth 100 % Quality The 3 Management Goals Wally Chen’s Triple 3 of MAXXIS 100 % Trust100 % Service MaxxisFamily

The 3 Operating Metrics of 100% Quality Goal Wally Chen’s Triple 3 of MAXXIS 100 % Quality 100 % Trust100 % Service Truly Global 100% QUALITY Continuous Innovation Solid Growth Best Product Work Ethics Continuous Improvement MaxxisFamily

Work Ethics 1. Integrity 2. Accountability 3. Commitment Wally Chen’s Triple 3 of MAXXIS 100 % Quality 100 % Trust100 % Service Truly Global 100% QUALITY Continuous Innovation Solid Growth Best Product Work Ethics Continuous Improvement MaxxisFamily The 3 Measurements of 3 Operating Metrics of 100% Quality Goal Best Product 1. Highest Standard 2. Cost effective method 3. Job training Continuous Improvement 1. TPS Kaizen 2. New product pipeline 3. New development technology

The 3 Operating Metrics of 100% Service Goal Wally Chen’s Triple 3 of MAXXIS 100 % Quality100 % Trust 100 % Service Truly Global Lifetime Benefit Brand Ambassador 100% SERVICE Continuous Innovation Solid Growth Trust-based Selling MaxxisFamily

Wally Chen’s Triple 3 of MAXXIS 100 % Quality100 % Trust 100 % Service Truly Global Lifetime Benefit Brand Ambassador 100% SERVICE Continuous Innovation Solid Growth Trust-based Selling MaxxisFamily Brand Ambassador 1. Proud user 2. Word of mouth 3. Happy server The 3 Measurements of 3 Operating Metrics of 100% Service Goal 1.Engage 2.Listen 3.Commit Trust-based Selling Trust Creation Process Lifetime Benefit 1. Channel management 2. Enhancing customer value 3. Exceed expectation

Loyal Customer Truly Global 100% TRUST Strategic Partner Honest Employee Continuous Innovation Solid Growth The 3 Operating Metrics of 100% Trust Goal Wally Chen’s Triple 3 of MAXXIS 100 % Quality 100 % Trust 100 % Service MaxxisFamily

Loyal Customer Truly Global 100% TRUST Strategic Partner Honest Employee Continuous Innovation Solid Growth Wally Chen’s Triple 3 of MAXXIS 100 % Quality 100 % Trust 100 % Service MaxxisFamily Loyal Customer 1. Maxxis tire only 2. Maxxis family member 3. Generation by generation The 3 Measurements of 3 Operating Metrics of 100% Trust Goal Strategic Partner 1. Co-develop & co-marketing 2. Share resources 3. Long-term win-win Honest Employee 1. Honest 2. Mutual respect & communication 3. Forward-looking

The Score Table of Measurement (Ex. Work Ethics) Wally Chen’s Triple 3 of MAXXIS Score Item

Best Product Loyal Customer Truly Global 100% TRUST Work Ethics Strategic Partner Honest Employee 100% QUALITY 100% SERVICE Continuous Innovation Solid Growth The Triple 3 Big Picture of MAXXIS Wally Chen’s Triple 3 of MAXXIS 100 % Quality100 % Trust100 % Service ++ Continuous Improvement Lifetime Benefit Brand Ambassador Trust-based Selling MaxxisFamily