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2 Obtain feedback from user sites Investigate possible sources of support from BANKSETA

3 Face-to-face interviews Site leaders plus other stakeholders Telephonic discussions

4 80% of the sector

5 BANKSETA ABMC African Bank ABSA All pay ABSA Group Payment – systems ABSA Learning and Development (Group People Management) ABSA Small Business FNB Banking Operations FNB Rural Nedcor Corporate Banking Nedcor Group Internal Audit Nedcor Peoples Bank Nedcor Retail and Wealth SBSA Group Risk & Support Services SBSA Retail Card

6 Approximately 90 sites have met the standard

7 The SETA landscape The banking sector in a competitive global market Investors in People – Revised Standard Investors in People SA

8 BANKSETA‘s role The real challenge Banking best practice

9 Size counts Executive commitment Practical application/issues BANKSETA’s role Investors in People sites’ perception

10 The selling process. Investors in People profile T & D as a strategic issue Site implementation Revised Standard

11 General level of enthusiasm The delivery process - Quality assurance - Assessors Sector commitment It’s about best practice!

12 Positioning of Investors in People Support from the SETA Willingness to assist Communication Training Funding

13 “It’s about the journey” Practical approach to people management

14 Commitment Planning Action Evaluation

15 Investors in People SA Raising the profile Revised Standard Assessment process BANKSETA’S role Training & development

16 BANKSETA’s role in stabilizing Investors in People SA Sector representative

17 Executive excitement Position HRD as a strategic issue. Banker’s Association Case studies

18 Capitalize on new Standard Current – Standard seen as an extent It’s about a business case

19 Perceptions of assessment process Funding BANKSETA to have a role

20 BANKSETA complimented Forum Position / raise profile Induction to the process Role clarification in implementation

21 Workshops to assist in implementation New solutions to skills growth SETA’s central role in HRD Investors in People SA to demonstrate more flexibility

22 If we are to compete…. Let’s lend support to the formation of a stable people management standard We need to re-invigorate the process

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