UNCTAD ICT and E-Business Branch 12/5/2015 / 1 ICT Policy and Analysis Unit - ICT and E-Business Branch United Nations Conference on Trade and Development Joint UNCTAD-ITU-UNESCAP Regional Workshop on Information Society Measurements in Asia-Pacific, Bangkok, July 2006 UNCTAD Work on ICT Measurement Ms. Muriel Guigue ICT Policy and Analysis Unit ICT and E-Business Branch, SITE UNCTAD

UNCTAD ICT and E-Business Branch 12/5/2015 / 2  Why measuring the information economy?  How to measure?  International ICT business data collection  Availability of ICT business indicators  UNCTAD E-Business Survey  UNCTAD Technical Assistance activities Presentation outline

UNCTAD ICT and E-Business Branch 12/5/2015 / 3 To assess the impact of ICTs on economic growth, trade, and enterprise competitiveness To collect evidence on ICT uptake and use at the national level To better target national ICT policies and create an enabling environment for e-business To benchmark your country’s information economy against those of your neighbors, and/or globally. To take informed investment and business decisions Why measuring the information economy?

UNCTAD ICT and E-Business Branch 12/5/2015 / 4 National data collection Survey vehicles Administrative sources Business registers Economic censuses Sectoral enterprise surveys (manufacturing, services) Specific ICT surveys International data collection and databases How to measure?

UNCTAD ICT and E-Business Branch 12/5/2015 / 5 International ICT business data collection  OECD: ICT business data for OECD member countries  Eurostat: ICT business data for EU  UNCTAD: ICT business data for (selected) developing countries  Others (WB, other regional bodies, private providers)

UNCTAD ICT and E-Business Branch 12/5/2015 / 6 Availability of ICT business indicators ICT business indicators are scarce in developing countries Only small number of developing countries currently collect ICT business indicators Most countries collect basic access indicators (availability of telephone, computer or Internet) Data collection is mainly through manufacturing and services establishment surveys, which most NSOs already have in place More advanced indicators are collected through specific ICT surveys

UNCTAD ICT and E-Business Branch 12/5/2015 / 7 UNCTAD E-Business Survey  Annual survey with developing country NSOs  Based on the metadata collection and on the feedback received from NSOs.  Based on the Core list of ICT Indicators Indicators on ICT use in enterprises ICT sector added in 2006

UNCTAD ICT and E-Business Branch 12/5/2015 / 8 UNCTAD E-Business Survey Annual survey with developing country NSOs  2004: 23 countries – 10 comparable results  2005: 39 countries – 19 comparable results  2006: 60 countries – 22 comparable results Indicators on ICT use in enterprises and the ICT sector

UNCTAD ICT and E-Business Branch 12/5/2015 / 9 UNCTAD E-Business Survey Asia Pacific Region  2004: 7 countries (+ 3 contacted jointly with OCED)  2005: 8 countries  2006: 13 countries 2006: Azerbaijan, Bangladesh, China, Hong Kong, Indonesia, Kazakhstan, Kyrgyzstan, Malaysia, Nepal, Philippines, Russia, Singapore, Thailand

UNCTAD ICT and E-Business Branch 12/5/2015 / 10 Indicator Number of countries collecting the indicator in the region ICT usage total numbers9 ICT usage by company size7 ICT usage in urban and rural regions1 ICT usage by sector of the economy9 ICT sector workforce6 Value added in the ICT sector5 UNCTAD E-Business Survey

UNCTAD ICT and E-Business Branch 12/5/2015 / 11 UNCTAD E-Business Survey 2006 Indicator Number of countries collecting the indicator in the region Businesses using the Internet9 Businesses using computers8 Businesses with a website9 Businesses receiving orders over the Internet6 Businesses placing orders over the Internet6 Businesses accessing the Internet by modes of access: Analogue modem5 ISDN4 Fixed line connection under 2 Mbps5 Fixed line connection of 2 Mbps or more4 Other4

UNCTAD ICT and E-Business Branch 12/5/2015 / 12 UNCTAD E-Business Survey 2006 Indicator Number of countries collecting the indicator in the region Businesses using the Internet by type of activity: Internet 7 Getting information about goods or services5 Getting information from gov. organizations/public authorities5 Other information searches and research4 Internet banking or accessing other financial services4 Transacting with government organizations/public authorities2 Providing customer services4 Delivering products online4 Other3 Businesses with a local area network (LAN)8 Businesses with an intranet5 Businesses with an extranet5 Employees using computers5 Employees using the Internet4

UNCTAD ICT and E-Business Branch 12/5/2015 / 13 Computer, Internet and website availability at enterprises Source: UNCTAD e-business database, 2006 (1) Refers to enterprises with 10 or more employees. (2) Refers to enterprises with 15 or more employees. UNCTAD E-Business Survey

UNCTAD ICT and E-Business Branch 12/5/2015 / 14 E-commerce Source: UNCTAD e-business database, (1) Refers to enterprises with 10 or more employees. (2) Refers to enterprises with 15 or more employees. UNCTAD E-Business Survey

UNCTAD ICT and E-Business Branch 12/5/2015 / 15 Results published in the: Information Economy Report (previous E-Commerce and Development Report) Next issue to be released in November UNCTAD E-Business survey UNCTAD Information Economy Database soon available

UNCTAD ICT and E-Business Branch 12/5/2015 / 16 UNCTAD E-Business Survey Comparability:  Lack of continuity in data collection (one-off surveys)  Differences in types of surveys, sampling units, frames, sizes, denominator  Differences in response categories (e.g. modes of access and activities the Internet is used for) Availability:  Lack of c  Lack of coordination between Government entities What we have learned

UNCTAD ICT and E-Business Branch 12/5/2015 / 17 UNCTAD E-Business Survey Suggestions for action: policy level  Long-term process: start early (start small)  Awareness creation among policy makers  Link ICT agenda with e-measurement agenda both nationally and internationally (follow-up to WSIS)

UNCTAD ICT and E-Business Branch 12/5/2015 / 18 UNCTAD E-Business Survey Suggestions for action: technical level  Coordination among national statistical systems  Use core list as a starting point (add questions to existing surveys)  Use agreed-upon definitions and indicators – need to harmonize results  Capacity building in NSOs: definitions and methodologies; survey implementation and data collection; database development and analysis

UNCTAD ICT and E-Business Branch 12/5/2015 / 19  UNCTAD’s work on capacity building: Assisting statistical agencies in developing countries in their ICT data collection and dissemination efforts, via advisory missions; Developing and delivering a specialized training course (as well as a manual); Conducting technical workshops at the regional level. UNCTAD leads the Partnership Task Group on Capacity Building UNCTAD Technical assistance activities

UNCTAD ICT and E-Business Branch 12/5/2015 / 20 Joint UNCTAD-ITU-UNESCAP Regional Workshop on Information Society Measurements in Asia-Pacific, Bangkok, July 2006 THANK YOU! measuring-ict.unctad.org ICT and E-Business Branch UNCTAD – United Nations Conference on Trade and Development