Https://www.myhealth.va.gov. MHV Users – Account Types Level One-MHV Basic & Advanced Account users: – Patients who have registered but have not been.

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Presentation transcript:

MHV Users – Account Types Level One-MHV Basic & Advanced Account users: – Patients who have registered but have not been ‘in-person authenticated’ (IPA) Level Two-MHV Premium Account users: – Patients who have registered and have been ‘in-person authenticated’ (IPA)

Why Authenticate???  With the exception of ordering refills by Rx number, all the advanced features are only available to users with a Premium account!  Veterans can complete an IPA form at any Clinic or at Fort Harrison.  Just see the Tele Health Technician or the front desk at your local CBOC.  Veterans can also visit the MHV Coordinator in the Business Office at Fort Harrison.

Personal Info Tab Click Here

The “Blue Button” Front Page /Personal Information Tab The “Blue Button” pulls your health information from the VA. To get your health information, you must use the “Blue Button”.

Pharmacy Tab

Refill Prescriptions

Track Delivery of VA Prescriptions

Prescription Medication Image

Veterans Health Library

“Get Care” Tab

Wellness Reminders

Track Health

Labs and Tests

Lab Results

Secure Messaging

Secure Messaging Response Times The clock is ticking…………3 Business days………… Response is required within three business days. After three days the message goes into an escalated status. Escalated Reports go to leadership. Goal is 3 Business days, escalated messages do happen sometimes when researching an issue. Normal response time is hours.

Questions?