CTSPE = Collaboration Tools Service Provider Evaluation Roger Hanson DoIT
Welcome Thank you for coming! Purpose – to hear from you about your experience and need for Collaboration tools
Origins student Investigate feasibility and value of outsourcing student services Look at Collaboration solutions
Team Pat Brennan Nick Blair Cheryl Diermyer Roger Hanson Mitch Lundquist Jim Phelps Tamara Walker
Agenda Trends in Collaboration Research Pros and Cons Findings Discussion Wrap up
Trends in Collaboration is more than an Inbox Optimized Storage Indexing your workspace Wikis and Blogs Publish and Subscribe Chat
Trends cont… More storage Broad Platform support Mobile Support Calendar Interoperability Group and Contact Integration
Research So Far Peer Institutions and Survey Gartner, Burton, etc. Service Providers Interviews
Peer Institutions-Survey 22 Peers looking at issue Few currently Outsourcing Over half starting to look Interviewed Northwestern and Arizona State - both just outsourced Student to Google.
Gartner/Burton et al stuff
Service Provider Interviews Google Microsoft (blah blah blah) Zimbra Still to come? –Cisco –Oracle –Others?
Pros Cost Savings Redirect Scarce resources Rich environment Agility of Service Larger Disk quota Software as a Service (SaaS) Model More services and functions
Lack of control Managing relationship Availability Security, privacy, Intellectual Property Support and response Alignment with Campus strategy(?) Long term viability Portability Archive and records management Cons
Findings Free isn’t free Legal and privacy concerns Vendors have different cultures Market is changing rapidly
Next Steps Continued campus input Proof of concept testing Explore collaboration options Financial Analysis
Discussion Comments/concerns? What aspects of collaboration are most important for you? What features/functions would you desire? Have you seen a solution that has impressed you?
How to get involved Wiki (? ROGER CAN THEY SEE THIS): luence/display/CTSPE luence/display/CTSPE Contact the team