By: Glen Porter BUS 322 MWF 1-1:30

Table of Contents Introduction…………………………….………………………..1-4 Wireless Internet …………………………….…………….…… 5-9 Personal Interviews …………………………….…………… Companies that uses Wireless Internet ………..……..…….…13-18 Future of Wireless Internet ………………………….….…… Bibliography …………………………….…………………

I. Introduction A. The Internet 1. The Internet has revolutionized the computer and communications world like nothing before. 2. The invention of the telegraph, telephone, radio and computer set the stage for this unprecedented integration of capabilities. Information provided by

1. The recorded description of social interactions that could be enabled through networking was a series of memos written by J.C.R. Licklider of M.I.T. in 1962, discussing his "Galactic Network" concept. 2. Licklider envisioned a globally interconnected set of computers through which everyone could quickly access data and programs from any site. B. The Origins of the Internet

3. He began to head a computer research program at DARPA and convinced his co-workers of the importance of this networking concept. 4. From his ideas birthed the creation of the modern-day Internet. B. The Origins of the Internet (continued) DARPA: The Defense Advanced Research Projects Agency Information provided by:

1. A user can have international conversations all over the world. 2. Research topics; Keep up with the news. 3. Read/Write/Send electronic mail which eliminates the price of stamps. 4. Access to unlimited sources of information on just about any subject. C. Uses of the Internet

II. Wireless Internet A. Cellular phones 1. The most important factor in the birth of Wireless Internet has been the creation of digital cellular and PCS phones. 2. The creation of WAP which allows users to send text messages and multimedia messages to one another PCS: Personal Communication Services WAP: Wireless Application Protocol

A. Cellular phones (continued) 3. Web-sites are accessible through cell- phones. 4. User can check stock information, weather forecasts, sports scores and research information, right from their phones.

Before & After wireless comparison: Picture courtesy of Prentice Hall

B. Desktop computer/ Laptops 1. Wireless Internet eliminates the use of cords/wires. 2. Workers are not simply confined to their desks. 3.With laptops, users can move about freely, yet they can still be connected to the Internet and working.

1. Reduced communication costs. 2. Increased productivity. 3. Lower transaction costs. For example, accessing the FedEx web-site versus telephone tracking saves $8.00 per inquiry. 4. Interactivity, flexibility, and customization. C. How does Wireless Internet change Management Information Systems? Information provided by:

III. Personal Interviews A. Monique Head (Instructional Technology Consultant) 1. Ms. Head feels that Wireless Internet allows workers and users to be more mobile. 2. Workers productivity increases because they are not clustered in the office by wires and cords.

A. Monique Head (continued) 3. Companies like CNN, the stock market and media outlets can report real-time information and live feeds. 4. Wireless Internet is powerful because if something happens, we know about it 10 minutes later.

B. Mike Nealy (Supervising Coordinator) 1. Advantages of Wireless Internet: Workers are not tied to desks, they can sit in break room and continue working, they can bring laptops into business meetings and continue working. 2. Disadvantages of Wireless Internet: It creates an environment that anyone with wireless access can access Internet, security hazards and the speed will only go to the maximum speed that is allowed by the connection.

IV. Companies that use Wireless Internet to become more productive A. Starbucks Corporation 1. In 2002, Starbucks set up Wireless Internet Access in 1,200 of its retail coffee shops. 2. Wireless Internet allows customers to travel at blazing speeds-- all from the comfort of their favorite cozy chair Information provided by

A. Starbucks Corporation 3. Customers are connected up to 50x faster than a dial-up Internet connection. 4. Productivity is increased because customers enjoy the comfortable environment and the convenience of staying connected when they're away from their office or home.

1. John L. Scott is a company that utilizes Starbucks' Wireless Internet. 2. One broker claims his productivity increased by 20%. 3. The CEO loves the concept of real-estate in real-time. B. John L. Scott Real Estate (One of the largest independent real-estate companies in U.S.) Information provided by:

C. Parryware (#1 Brand in Bathroom Equipment in India) 1. As a result of giving its employees and customers mobile access to specific, backend information, its productivity and customer service has improved and it has brought them a 1000% return. Information provided by:

C. Parryware (#1 Brand in Bathroom Equipment in India) 2. Parryware experienced a 20% time savings and cut company expenses. 3. Senior management can access sales reports and forecasts on a daily basis. 4. Also, Parryware can have 'real time' visibility into its customers.

V. The Future of Wireless Internet A. New Applications of Wireless Internet 1. Internet telephone/ television. 2. Mobile phones have a unique opportunity to become "gateways" for other wireless-capable Internet devices. But manufacturers have to react quickly and correctly to avoid losing profit opportunities. Information provided by:

3. Only the very largest consumer electronics companies such as Sony, Matsushita, Philips, etc., have a realistic chance of building most of the future Internet devices because they dominate the economy. 4. Most of the added value of future Internet devices will be provided by Internet firms. As networks improve, the necessity for devices to utilize Internet standards will increase. A. New Applications of Wireless Internet

Bibliography "Internet Society (ISOC) All About The Internet: History of the Internet" Head, Monique. Instructional Technology Consultant, Information Technology department. Morehouse College. (404) , x "High speed wireless Internet access at Starbucks"

"How Stuff Works: How WAP Works" "Merriam-Webster's Online Dictionary" Nealy, Mike. Supervising Coordinator, Douglass Hall Computer Lab. Morehouse College. (404)

"Wireless Application Gives Sales Team a 20% Time Savings and Cuts Company Expenses." &z=4 "Wireless Internet & Mobile Computing"