“Concierge services for $1 ”

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Presentation transcript:

“Concierge services for $1 ” LAX Concierge “Concierge services for $1 ”

Objective We will provide the best customer services to your Hotel guest trough professional and hospitable Concierge We are ready to go the extra mile to obtain our goal… Guest Satisfaction! “ In Service Trough Friendship “

Customer Expectations Accuracy Value Priority Customer Satisfaction Care Quality Free Service

Meeting the Guest Needs Hotel Information Schedules Flights Restaurant Reservations Transportation Flowers Tours All provided with a professional Concierges. With Yes I can Attitude Free Hotel Services Welcome Felling No Waiting Accuracy Friendly

Your Hotel Cost & Investment Lobby Desk Phone Line Computer Printer Concierge

Hotel Benefits Guest services coverage 7am-10pm 360 days a year (unless other is required) No payroll Hassle No worker’s comp expense No health insurance expense Customer services satisfaction and business guarantee to improve.