Interactive Intelligence Company Overview. www.inin.com ©2012 Interactive Intelligence Group Inc. EMEA – End User Customer Footprint CountryCustomers.

Slides:



Advertisements
Similar presentations
Unified Communications Bill Palmer ADNET Technologies, Inc.
Advertisements

Unified Communications (UC) Quick Reference Guide USING YOUR UC CLIENT This guide is designed to provide you with a quick overview of the Unified Communications.
Switchvox Update. 2 Creative Innovation – Customer Satisfaction – Continual Quality Improvement 2 Who am I? Tristan Barnum Degenhardt Director.
Aligning Support Process & Software With Customer Communication Preferences Rusty Coleman, VP Sales & Marketing This presentation advances on mouse click.
University of Baltimore Telecommunications Technology
PC Client Training Customer Name © 2010 CYPRESS COMMUNICATIONS, INC. 1.
Unified Communications: The State of the Industry.
Leveraging Technology for Growth David Cannon Program Manager, Telecommunications IDC Australia.
1 Accenture Agenda  Our Mission  Our Company  Company Services  Company Structure  Company Revenues  Employees  Our Clients  Our People.
Progress Toward Standards for Accessible Total Conversation Toby Nixon Senior Program Manager, Exchange Server Voice Services Microsoft Corporation
IP Communications Services Redefining Communications Teresa Hastings Director WorldCom SIP Services Conference – April 18-20, 2001.
Company Overview A World Leader in Systems and Security Management Oliver Keizers, NetIQ.
Authentication Administration Storage Compliance Authentication Administration Storage Compliance Audio Conferencing and Calendaring .
© Aastra Telecom Schweiz AG – 2013 Sales Presentation Updated as of Release 2.1 [depl-1658 v2.10] All-in-one Business Communications Solution for SME Aastra.
Overview:  Manufacturer of Media Gateways, Enterprise Session Border Controllers, Media Servers, IP Phones, Mobility Technologies  20 years of Operations,
Presentation of a Business Idea ROMTELECOM Call Centre Support Group Corina Zaharia GM Mass Market Division ROMTELECOM Bucharest,
James O’Neill IT pro evangelist, Microsoft UK
The Microsoft vision for Unified communications James O’Neill IT pro evangelist, Microsoft UK
1 CA ACD Reports Module Sales Presentation. 2 Table of Contents Overview How to Order Why Applications? Contact.
Mid-South User Group October 22-24, 2014
Zeacom, acquired June 2012, is now part of Enghouse Interactive, a division of Enghouse Systems (TSX: ESL). Enghouse’s global groups of companies represent.
Unified. Simplified. Unified Communications Launch 2007.
©2008 Interactive Intelligence Inc. The Evolution of Unified Communications: Practical Applications for today’s Enterprise Brad Herrington – Senior Manager.
Cisco Contact Centers Part 1 © 2013 PSS Confidential.
Oracle Contact Center Anywhere: Go To Market - Positioning James Owens – BDM, Specialist Sales APAC.
The Future of Unified Communications Jim Greenway VP, Marketing, U4EA UC Definition SMB a Large Opportunity –Market for UC in SMB –Examples Conclusion.
Business Communication Bid farewell to the complexity of PSTN (public switched telephone network) cabling as Fonebell VoIP manages all the clumsy things.
Embracing Technology Making IP Telephony Work Romolo Pallini GIPS, Director Networks, Internet Technologies & Telecom Getronics.
AGENDA NEED WHAT IS UC COMPONENTS OF UC ARCHITECTURE CHALLENGES & BENEFITS MARKET & MAJOR PLAYERS – OVERVIEW FUTURE OF UC.
Unified Communications LITN Spring  A set of products that provides a consistent, unified user interface and user experience across multiple devices.
BondPR Europe Pan European Media Communications that builds business July 2006.
Unified Communications February Aastra – OPEN Telephony over IP Solutions for every need Customer NeedsAastra Solutions OPENToIP – SIP OPEN ToIP.
©2006 Interactive Intelligence Inc. What's all the fuss about Unified Communications? Dr. Donald E. Brown, CEO.
Genesys – Business Overview
FutureProof Communications Unified Communications for SMEs 1Q09.
Gary E. Barnett President and Chief Executive Officer Aspect Communications VoIP and the Future of Customer Care.
The Virtual Call Center: Enhancing the Customer Experience Greg Pisano Director, Market Development BlueNote Networks.
Audio and Web Conferencing. Overview of Accounts  Current Web Provider  WebEx  New GlobalMeet Bundle-  Details of Bundle  Toll Access, Dial-Out to.
Aastra och Mitel, What’s up? MX-ONE Usergroup Stockholm May 12, 2014.
Demonstration of Columbia IP telephony test bed Presented by Wenyu Jiang, Kundan Singh and Xiaotao Wu Remote participant: Yi Qin.
Confidence in a Translated World STAR Translation Services Confidence in a Translated World McLaren March 2010 Documents Websites Brochures.
Welcome to the Contact Center of the Future The Intelligent Contact Center.
Introduction To Unified Communications Fundamentals…And Outlook.
Mario D’Silva National Technology Specialists Unified Communications UNC307.
Northern Europe Label the following countries on the next page, using the color each countries is labeled in: -United Kingdom (blue) -Ireland (green) -Iceland.
Hosted Voice & Hosted Contact Center
UC&C Case Studies. Trish Harris Channel Sales Director.
Home WTE, changing the landscape for voice processing! Every call, Every message.. Take serious control! About us!I-Talk2000 suiteMarketing StrategyLive.
Michael Przytula Senior Solution Architect HP Services, Asia-Pacific & Japan.
The Changing Face of the Contact Centre 18 th September 2013.
1 People ready: one click communication from the most popular Office applications Streamlined communication: communication is based on the presence information.
Office 365 Education E5 Overview for Partners April 2016 Microsoft Confidential: Partner use only.
EPIC Connections® is a leading provider of contact center consulting, outsourcing and managed infrastructure services. Our highly qualified teams deliver.
© 2013 Avaya Inc. All rights reserved Unique Challenges for Midmarket Businesses Competing against larger, global enterprises Highly mobile, distributed.
WebRTC WebRTC Market. Global Web Real-Time Communication (WebRTC) Market: Industry Analysis and.
Avaya Aura® Call Center Elite Multichannel 6.3 Customer Presentation
Chief Financial Officers List
January 23-26, 2007 Ft. Lauderdale, Florida Leveraging Next Gen Collaborative Technologies to Make Unified Messaging a Reality Sanjeev Sawai Vice President,
Chief Accounting Officers Database List A chief accounting officer or a CAO plays a vital role in the organization as he/she is responsible for.
Chief Security Officers List
Global B2B Contacts LLC CEO Mailing List  CEO Mailing List If you try to create your own chief executive officers (CEO) list,
Atos in a nutshell CEO: Thierry Breton, since 2009 $12bn annual revenue employees in 72 countries Among Top 7 IT Service Providers WW #2 in ITO.
E Communications Welcome to Ecomm An Industry Leader in Voice/Data Communications.
With Global B2B Contacts COO mailing list, you can effectively reach the COO.
ITEXPO EAST Alcatel-Lucent
CTI Contact Center For CustomerSoft ESP
Unified Communications in the Call Center
Unified Communications Round Table
Unified Communications Things to Consider…
Presentation transcript:

Interactive Intelligence Company Overview

©2012 Interactive Intelligence Group Inc. EMEA – End User Customer Footprint CountryCustomers Benelux95 Middle East90 Turkey South Africa UK65 Germany45 Sweden32 Norway26 Italy20 Africa18 Ireland15 E Europe29 France8 Switzerland8 Denmark3 Austria5 Cyprus2

Innovation Experience Valuewww.inin.com ©2012 Interactive Intelligence, Inc. Global Customers

Middle East Customers State Security Dept.

Innovation Experience Value5www.inin.com ©2012 Interactive Intelligence, Inc. Markets Served

Business Automation Contact Center Automation Unified Communications Unified Messaging Next Generation Communications IP Telephony IP PBX Security Remote access Presence Directories Desktop video IM Conferencing Web conferencing Voice mail in inbox Fax in inbox Desktop faxing IVR ACD Outbound Web chat routing Quality Monitoring Workforce Mgt Customer Surveys Social Media Screen pop Process Automation Document Management Case Management