International Aerospace Quality Group The Initiatives of the International Aerospace Quality Group (IAQG) Steve Shepherd ~ European Sector Leader

International Aerospace Quality Group Initiatives aimed at meeting our initial focus and objectives: “...continuously improve the processes used by the supply chain to deliver consistently high quality products...” “… common aerospace quality standards and requirements…” “… process of continuous improvement at suppliers…”

International Aerospace Quality Group Initiatives take note of known problem areas from audits and quality escapes and the need for global safety level improvements: “Supplier Control” is a significant issue Variability in the process often lies with the primes Need a step change in performance

International Aerospace Quality Group Eight Evaluation Criteria for IAQG initiatives: See the aerospace industry as a global one Use common quality standards world-wide Extend and share best practices usage Push for standardisation of documents, materials, processes, products … Push for common implementation methodologies, ie recognised evaluation, qualification schemes/organisations Ensure Authorities ‘recognition’ of IAQG initiatives Obtain harmonised positions between Authorities Evaluation of impact & value - prioritisation

International Aerospace Quality Group Chartered Initiatives : International Quality System Standards Quality Standard Implementation Variation Management of Key Characteristics First Article Inspection Document Non-conformance documentation Qualification of standard parts Internal Audit Software Quality Standard 2D permanent part marking standard Harmonisation of NDT training standards Communication Metrics Strategy Development

International Aerospace Quality Group Study Items: Risk and Safety Management Advanced Production Quality Planning International Approval of Special Processes Harmonisation of process specifications and material standards Direct shipment to end customers Sampling plans Electronic signature + study items being pursued by each Sector

International Aerospace Quality Group Quality System Development: 9100 developed as an international aerospace Quality Standard working with ISO TC20/WG11 to incorporate airworthiness and special industrial requirements. International implementation process developed based heavily on the AECMA-EASE model using a common questionnaire 9100 alignment with ISO NB: Aerospace special requirements remain as 9100 until Nov 2003 minimum. Similar Aerospace Quality System Standards developed and published for repair stations (9110) and stockist/distributors (9120) with associated questionnaires (9111/9121) - currently Europe only.

International Aerospace Quality Group Quality Improvement Initiatives: First Article Inspection (FAI); 9102 ~ an international standard that improves on current individual company requirements and uses common documentation. Variation Management of Key Characteristics; 9103 ~ a more rigorous approach than FAI to ensure repeatable, capable manufacturing processes. Non-conformance documentation; 9131 ~ development of common non-conformance documentation for concessions/ waivers and escapes/disclosures. Product Qualification; 9133 ~ development of an international methodology to document the results of Qualification of standard products (cf AECMA-CERT, NADCAP).

International Aerospace Quality Group New initiatives Chartered November 2000: –Internal Audit - Proposal to use new ISO influence ISO to make minor additions –Software Quality Standards - AECMA draft guideline document published to members. Software summit - August –2D permanent part making standard - marking, reading & validation; (9132) Chartered March 2001: –Harmonisation of Global NDT requirements for Personnel training; EN4179/NAS410

International Aerospace Quality Group IAQG internal initiatives: Effective communication and documentation; –communicate the IAQG activities externally and internally –communicate expectations to/ consult with suppliers –maintain a record of IAQG activity

International Aerospace Quality Group IAQG internal initiatives: Metrics; –number of internationally published documents –implementation of products internally through the supply chain –chartered sub-team work completed on target –reduction in quality system audits

International Aerospace Quality Group IAQG internal initiatives: Metrics - summary of initiative implementation; –9100 Quality System: current deployment to suppliers - 60% current deployment internally - 50% – 9102 First Article: current deployment to suppliers - 5% – year end - 20% current deployment internally - 8% – year end - 20%

International Aerospace Quality Group IAQG internal initiatives: Strategy development: –critical success factors –route map for action –policy updates –new initiative reviews and integration

International Aerospace Quality Group Concluding comments: A tremendous opportunity for us all: –Airlines/Airframe-benefit from quality improvements –Supply chain-benefit from; - consistency and clarity of approach, requirements and documentation - multiple oversight reduction Very strong international co-operation with determination to drive forward at speed with ‘meaty’ deliverables