Powered by Southborough Library Customer Survey 2014 Saturday, December 20, 2014.

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Presentation transcript:

Powered by Southborough Library Customer Survey 2014 Saturday, December 20, 2014

Powered by Date Created: Friday, October 31, Total Responses Complete Responses: 339

Powered by Q1: How would you describe yourself? Answered: 341 Skipped: 1

Powered by Q1: How would you describe yourself? Answered: 341 Skipped: 1

Powered by Q2: How often do you use the library? Answered: 341 Skipped: 1

Powered by Q2: How often do you use the library? Answered: 341 Skipped: 1

Powered by Q3: What time do you usually visit the library? Answered: 338 Skipped: 4

Powered by Q3: What time do you usually visit the library? Answered: 338 Skipped: 4

Powered by Q4: Are you satisfied with the library’s current open hours? Answered: 335 Skipped: 7

Powered by Q4: Are you satisfied with the library’s current open hours? Answered: 335 Skipped: 7

Powered by Q5: Please rate your overall library experience. Answered: 339 Skipped: 3

Powered by Q5: Please rate your overall library experience. Answered: 339 Skipped: 3

Powered by Q6: Have you utilized the library’s online resources? Answered: 313 Skipped: 29

Powered by Q6: Have you utilized the library’s online resources? Answered: 313 Skipped: 29

Powered by Q7: Have you ever had to wait in line to be helped? Answered: 334 Skipped: 8

Powered by Q7: Have you ever had to wait in line to be helped? Answered: 334 Skipped: 8

Powered by Q8: Please check all library services below that interest you or that you currently or plan to use. Answered: 336 Skipped: 6

Powered by Q8: Please check all library services below that interest you or that you currently or plan to use. Answered: 336 Skipped: 6

Powered by Q10: If the library were to introduce any of the following services, which would you be interested in using? Answered: 280 Skipped: 62

Powered by Q10: If the library were to introduce any of the following services, which would you be interested in using? Answered: 280 Skipped: 62