MANAGEMENT REVIEW MEETING 8 th November, 2010 FEDERATION OF INDIAN EXPORT ORGANISATIONS SOUTHERN REGION

FEDERATION OF INDIAN EXPORT ORGANISATIONS EASTERN REGION Southern Region States: Andra Pradesh Karnataka Tamil Nadu Kerala Pondecherry

Membership Strength: Renewed and New Members Andhra PradeshKarnatakaKeralaT NaduTotal

Composition of Members

New Members joined Target : 10% Achieved: : 20%; : Expected 15% growth Status HoldersMPGssOrd. MemTotal (Ap-Oct )Expect310

Membership Growth Projection Year Andra PradeshKarnatakaKeralaTamilnaduTotal (15%Growth) (20% Growth)

Membership Target and Achievement Subscription wiseMembership wise TargetSubs. Recd% of collection As on 31st March of Previous year Existing members paid % of Collection Rs from existing members ,000,00010,387,500104% % ,000,00011,357,000103% % ,300,00011,432,500101% % ,000,00012,236,500102% % [apprv d ] 12,800,00013,350,300104% % [revsd] 13,200,00013,350,300101% [Oct 2010] 14,000,00012,098,65886%2,0501, %

INCOME AND EXPENDITURE YEARREVENUEEXPENDITURE BudgetActualsEarnedBudgetActualsIncurred ```` [excl.salary,PF ex gratia] FINANCIAL YEAR ,617,00012,646, %7,734,7007,748, % FINANCIAL YEAR ,311,00013,327, %8,128,0009,033, % FINANCIAL YEAR ,802,57713,855, %9,691,0579,643, % Financial year ,500,00016,158, %2,444,2002,301, % Financial year ,285,00011,833, %2,867,400922, %

Addl. Income generated YEAR SPONSORSHIP RECD FOR MEETINGS ` FINANCIAL YEAR ,500 FINANCIAL YEAR ,824 FINANCIAL YEAR ,158 FINANCIAL YEAR ,594 [upto Sept 2011

Issuance of Certificate of Origin YEARPreferentialNon Preferential TOTALIncome earned ` , , , ,550 [upto sept]

CONFERENCE HALL INCOME FINANCIYAL YEARINCOME , , (UP TO OCTOBER)20,000

Issuance of Visa Recommendation letters YEARGCC Countries AfricianUSAEUAsianTOTAL [upto sept] TOTAL

Proposed activities SECTORAL MEETINGS - In association with State Government Industries Department & HSBC NoName of the EventPlaceMonth Textiles & LeatherChennai,TamilnaduApril Agro ProductsCochin, KeralaApril Agro ProductsHyderabad, APApril Engineering ProductsHyderabad,APAugust Engineering and SpicesChennai,TamilnaduAugust ServicesChennaiOctober SpicesCochin, KeralaDecember Pharmaceuticals & ChemicalsHyderabad,APDecember

Seminar for New Members registered with FIEO to help them in: – Identifying markets, Potential products, participating in Trade Fair/Exhibitons, etc. NoPlaceMonth Chennai,TamilnaduJuly 2011 Hyderabad, Andhra PradeshSeptember 2011 Chennai,TamilnaduNovember 2011 Chennai,TamilnaduMarch 2011 Cochin, KeralaMarch 2011 Hyderabad, Andhra PradeshMarch 2011

District level Training Programme on International Trade for new entrepreneurs at Remote areas of Tamilnadu, Andhra Pradesh & Kerala in association with District Industries Centre and State Bank of Travencore NoPlaceMonth Sivakasi, Tuticorin.TamilnaduMay 2011 Kurnool, Andhra PradeshMay 2011 Kannur, KeralaMay 2011 Trichy,Thanjavur,TamilnaduAugust 2011 Chittor, Andhra PradeshAugust 2011 ThiruvananthapuramAugust 2011 Karur, TamilnaduDecember 2011 Karimnagar, Andhra PradeshDecember 2011 Alappuzha, KeralaDecember 2011 Salem,Dharmapuri,Nammakal & ErodeFebruary 2012

MARKET FOCUS EVENTS DOING BUSINESS WITH GCC COUNTRIES NoPlaceMonth Chennai, TamilnaduJune 2011 Cochin, KeralaJune 2011 Hyderabad, Andhra PradeshJune 2011

DOING BUSINESS WITH WANA COUNTRIES NoPlaceMonth Chennai, TamilnaduSept 2011 Cochin, KeralaSept 2011 Hyderabad, Andhra PradeshSept 2011

DOING BUSINESS WITH WESTERN AND EASTERN EUROPE NoPlaceMonth Chennai, TamilnaduFeb 2012 Cochin,KeralaFeb 2012 Hyderabad, Andhra PradeshFeb 2012

SEMINAR ON PROMOTING AGRO EXPORTS,: With financial support from Exim Bank, ECGC and State Bank of India NoPlaceMonth Madurai, TamilnaduJan 2012 Cochin, KeralaDec 2011 Hyderabad, Andhra PradeshFeb. 2011

Project for revival of sick units in Cannanore, Kerala Funded by Govt. of Kerala and State Bank of Travancore Project starts stages of raw-material procurements to exports. Identified 24 units. Benefit to FIEO: Membership; income generation; gain experience in product specific industry

s Audit: Non-conformity and corrective action ObservationsAction Point EmergedTarget DateResponsibility Visa Recommendation Letters – Delay of One day – Reason for delay - Signing authorities were on leave. Time norms to be followed strictly. ImmediateMrs P Vijayalakshmi MDA – Delay in replying to the party to the tune of 5 days – Reason for delay – Concerned officials were on tour, hence MDA application was processed after they returned from the tour. Other officials may also get trained for processing the MDA applications/MDA claims enable to issue the MDA approval as per time norms. As suggested MDA processing sytems was explained to Mrs Selvanayagi. In case the officials dealing with MDA is on tour / on leave pending papers/ dak received during that period related to MDA may be handed Mrs Selvanayagi who may process the MDA application form/claims. Immediate Mrs Santhi will monitor. Apart from Mr A K Vijay Kumar, necessary training has been given to Mrs Selvanayagi, who will process the documents in the absence of other official Pending cases for deficiency even for more than 1 year – Reminders issued but no proper systems followed. List of pending cases to be taken from the E Admin – Reminder to be issued to be issued to all the concerned and file has to be maintained. Report of pending cases has to be submitted to the Regional Director once in 15 days ImmediateMr N Viswanathan & Mr A K Vijay Kumar has cleared around 25% as on now. Instruction has been given to complete all cases with proper documentation within a week.

Process for organizing Open House/Seminar/Workshop – Information to Publicity Department for Press Coverage not given. Since many of the meetings/seminars organised by SR are regional related, information to publicity department at HO for press coverage may not be necessary. Information to Publicity department for Press Coverage may be given for the seminar/workshop related to National level/international conference. We may suggest to make necessary amendments in the work instructions To be included in the next MR meeting at Delhi For the major activities where Press publicity is required, this system is being followed. It is requested that amendment may be made in the work instructions where smaller events which do not need any Press publicity this instruction may be exempted. Payment gateway not aware of To get the guidelines related to Payment gateway system from Mr C Som, HO ImmediateMrs Santhi: Mr. Som has been requested to provide a brief write up on this.

Process of Handling Queries – Delay in responding to the querry raised by exporter upto 10 days Pending List not forwarded to DG fortnightly. Followup with the exporter/authority not done. To follow the systems as per Time norms/guidelines and report to be submitted to Regional Director Pending list was prepared and sent to DG. Report of pending list to be forwarded to DG once in 15 days. Follow up with the exporters and get the feedback from the exporters whether their issue was solved and the feedback may be filed in the concerned file Immediate Mrs P Vijayalakshmi It has been noted that the system is being followed up strictly now. Procedure for maintenance of office equipment – No proper evaluation done Procedure for purchase[Goods and services]- Services evaluated very highly rated was changed. Evaluvation sheet was not approved by Regional head The AMCs for all equipments were already done, Hence whenever we have to renew the AMC, procedure may be followed strictly as per the guidelines. Since evaluation has to be done every financial year, the procedure will be followed when we are doing the evaluation for the next financial year. Concerned official has been instructed to follow the system strictly.

Staff Training Requirements S. N o. ProgrammeMonth 1. Increase Effectiveness of Trade Promotion OrganisationS – One day programme December Effective Marketing of Events– Weekend Training Programme – One day programme February Updation of Knowledge of SR Officials related to Foreign Trade Policy, Customs and other related issues – weekly one hour class Starts from March How to guide new Exporters to identify the products and market – Weekly one hour class May Computer Skills Updation – Mr. A.K. Vijaykumar, Mr. N. Viswanathan July Motivation Workshop – Weekend Training Programme to SR officials September Effective Communication SkillsDecember 2011

Area of Concern Non Paid Members Year Status HoldersMulti Product Service ProviderOrdinaryTotal [Sept 2010] Total1414

State wise Membership Strength Year Andra PradeshKarnatakaKeralaTamilnaduTotal [Oct 2010]

DIR AD CORDI CORDI. AD AP Chapter BLR Chapter JD Sr. DriverDriver Driver/Peon Human Resources DD Ex. Asst. JD FOA Ex.Asst Driver. Requirement DD/AD Ex.Asst

Thank you! FEDERATION OF INDIAN EXPORT ORGANISATIONS EASTERN REGION