7 th Continual Improvement & Innovation Symposium 2015 CASE STUDY COMPETITION: LEAN SIX SIGMA PROJECT TEMPLATE [ Name of the Company ] [ Department / Section ] [ Project Title ] [ Project Period from mmm-yy to mmm-yy ] [ Team Name ] [ Members ]
INTRODUCTION About the company Products, Location
DEFINE
A.Project Charter a.Project Title b.Business Case c.Stakeholder analysis d.Goals and objectives of the project e.Other expected intangible benefits g.Team members/Leader, Project Sponsor, h.Project target date and project plan
B.“SIPOC” or “COPIS” Diagram C.“Voice of Customer” D.CTQs and related Big Ys E. Stratification & Prioritization of Ys F.Project Scope / Boundary DEFINE
MEASURE
A.Data Collection Plan
MEASURE B.Measurement System Analysis (MSA)
C. Process Capability Assessment MEASURE – Assess Process Capability
ANALYZE
ANALYZE – Process 1.Detailed appropriate Process Map 2.Identify waste a.Value Adding activities, b.Non-value Adding but necessary activities c.Wasteful activities 3.Identify constraints / bottlenecks in the flow
ANALYZE – Data 1.Appropriate process risk analysis 2.Root cause identification methods 3.Use of appropriate data analysis tools
IMPROVE
A.Possible solutions based on root cause. B.Use creative / innovative thinking C.Prioritize solutions using appropriate methods/criteria
IMPROVE E. Plan for implementation a.Trial runs / pilot implementation i.Trial / pilot implementation plan ii.Risk analysis of the pilot / trial plan iii.Plan for MSA and data collection iv.Method to evidence improvement b.Full scale implementation plan, with phases as appropriate c.Risk analysis of the full scale implementation d.Handing over the process to the process owner.
CONTROL
A.Document / amend Procedures, standards, work instructions incorporating the improvements in the process B.Define appropriate control plan for Xs
SUMMARY OF IMPROVEMENT 1.“Before” and “After” Situation comparison 2.Tangible benefits 3.Intangible benefits 4.Lessons learn 5.Replication carried out /opportunities identified
Q & A