How Video Changes The Way We Communicate Expert Panel Stefan Karapetkov, Emerging Technologies Director, Polycom Anatoli Levine, Director, RADVISION Rich Mavrogeanes, Founder & CTO VBrick Systems Moderator Mark Ricca, Partner & Sr. Analyst IntelliCom Analytics

How Video Changes The Way We Communicate Topics To Be Addressed – Industry Trends Size and Growth Forecast Market Drivers & Constraints Primary Users Selection Criteria – Panelist Presentations – Questions & Answers

4 Video Conferencing Is A Global Growth Market % 32% 73% 27% % 2013 North America Rest of World 71% 29% 30% 70% Video Conferencing Adoption All VC Technologies, All Size Businesses Video Conferencing Is Being Used Video Conferencing Is Not Being Used Source: IntelliCom Analytics / Market Research 2Q 2010

5 There Are Five Major Growth Drivers For Video Conferencing Reduce Travel Faster Time to Market Improve Productivity Remote Training “Go Green” Rest of World North America % Reduce Travel Faster Time to Market Improve Productivity Remote Training “ Go Green” 43% 19% 16% 6% 40% 20% 18% 12% 10% Source: IntelliCom Analytics / Market Research 2Q 2010 Key Drivers for Video Conferencing Adoption All VC Technologies, All Size Businesses

6 Video Conferencing Has A Wide Range Of Users Predominant Video Conferencing Users All VC Technologies, All Size Businesses % Executives Line of Business Marketing R&D Sales HR / Legal Executives Line of Business Marketing R&D Sales HR / Legal North America 27% 20% 18% 16% 1% Rest of World 32% 25% 15% 13% 12% 3% Source: IntelliCom Analytics / Market Research 2Q 2010

7 Desktop And Roll-A-Way Units Top The List Most Frequently Used Video Conferencing Technology All Size Businesses Source: IntelliCom Analytics / Market Research 2Q Rest of World North America Roll-a-way Unit Desktop Video Dedicated Room Telepresence Suite Smartphone Roll-a-way Unit Desktop Video Dedicated Room Telepresence Suite Smartphone % 43% 21% 18% 10% 8% 33% 22% 16% 7%

8 Affordability And Ease Of Use Are Key Selection Factors Most Important Factor in Video Conferencing Solution Selection All VC Technologies, All Size Businesses Rest of World North America Affordability Ease of Use Reliability Application Integration Ease of Implementation Provider Reputation Affordability Ease of Use Reliability Application Integration Ease of Implementation Provider Reputation % 46% 26% 12% 6% 5% 28% 25% 20% 12% 8% 5% 7% Source: IntelliCom Analytics / Market Research 2Q 2010

9 Six Factors Potentially Constrain Video Conferencing Growth Most Significant Constraints to Video Conferencing Adoption All VC Technologies, All Size Businesses Source: IntelliCom Analytics / Market Research 2Q % Rest of World North America Initial / Recurring Costs Difficult To Manage Difficult To Use Business / Cultural Fit Security Concerns Network Deficiencies Initial / Recurring Costs Difficult To Manage Security Concerns Difficult to Manage Business / Cultural Fit Network Deficiencies 45% 18% 16% 8% 7% 6% 30% 22% 14% 13% 12% 9%