© 2014 IBM Corporation Smarter Cities: Capitalizing on new insights, creating system-wide efficiencies, collaborating in new ways Karen Parrish, Vice President IBM Industry Solutions, Public Sector August 2015

© 2014 IBM Corporation The world we live in stresses our societal planning and management abilities, our physical infrastructure as well as our health and personal growth Meeting of the Minds Webinar, From Fragile to Agile: Transforming Economies Through Business Models and Partnerships, Riz Khaliq, August 13, 2014

© 2014 IBM Corporation Leaders deliver: Citizens demand: Under pressure from: Supported by technology such as: Quality of LifeGrowth ServicesSafety ProsperityOpportunityConvenienceSecurity Constrained Budgets Economic Complexity Aging Infrastructure Increased Threats SocialCloud Mobile Big Data & Analytics As a result, cities are challenged with budget pressures, scarce resources — and are competing with each other 3

© 2014 IBM Corporation Smarter Cities compete successfully by cultivating three core attributes that express the personality of the city ResiliencyCharismaVitality Bold leadership in service of a differentiated brand identity to attract and inspire citizens and businesses Reimagined, sustainable infrastructure to better anticipate and respond to resource challenges of all kinds Smarter systems and service delivery to help individuals reach their full economic, social and health potential 4

© 2014 IBM Corporation Planning and Management Lead with vision and deep insight to improve efficiency, collaboration and response for government, public safety and city operations Infrastructure Build resilient, sustainable infrastructure to increase efficiency, sustainability and proactively plan for energy, water and transportation People Enable individuals’ health and productivity to deliver better outcomes and reduced costs in social programs, health and education We can help leaders get started in the aspect of the city they choose 5

© 2014 IBM Corporation Vibrant cities are realizing their full potential by integrating across functions, capitalizing on new insights, creating system-wide efficiencies and collaborating in new ways 6

© 2014 IBM Corporation We provide critical technologies that help you:  Reduce cost by leveraging cloud  Decrease time to deploy  Increase accessibility  Integrate and analyze large volume of data  Identify predictive insights  Improve decision-making across the city  Realize the potential of the “Internet of things”  Empower city leaders and citizens with real-time insights  Deliver those crucial insights anywhere, anytime  Increase citizen engagement  Obtain crucial data  Capitalize on city interconnectedness

© 2014 IBM Corporation EnergyGovernmentHealthcarePublic Safety Prioritized Industries TransportationWater Solutions Smarter City Operations Consulting and Services And our Smarter Cities solution portfolio is expansive InfrastructurePlanning and ManagementPeople  Intelligent Operations Center  Law enforcement, public safety, intelligence, counter fraud  Emergency management  Building management  Campus management  Transportation management  Water management  Utility network management  Asset management  Social program management  Smarter care  Health management  Educational outcomes 8 Business Partner Solutions

© 2014 IBM Corporation Use predictive analytics to reduce crime without a proportional increase in staff – while expanding coverage area NYPD provides mobile access to more than 120 million criminal complaints, arrests and 911 records Relay critical data instantly to officers at the scene; what once took days now takes minutes Memphis Police Dept reduces crime 19% over four years Miami-Dade Police Dept transforms all aspects of public safety operations by enabling a holistic view of policing and partner agency systems Provide a preconfigured solution that supports front line, command and investigative staff United Kingdom Ministry of Justice analyzes 4 million records from within 140 prisons Share key information on criminals among agency staff to help anticipate future problems and plan intervention programs Law enforcement customers achieving real results 9

© 2014 IBM Corporation Otsuka Pharmaceutical implements a system to improve care coordination in the mental health community to reduce hospital readmissions and re-incarcerations Connect providers of mental health services to help improve the quality and efficiency of patient care A southern European healthcare provider enacts individualized care plans based on assessments for motor and cognitive skills, social and palliative needs Deploy a pilot program to provide a complete view of the patient for care delivery and collaboration across clinicians and social workers A US healthcare organization obtains unprecedented visibility into the patient population across eight hospitals and nearly 200 practice sites Implement a healthcare provider data warehouse that integrates patient data across a vast network of facilities UNC Healthcare increases Medicare reimbursement rates by 20% and projects savings of USD1.1 million in Medicare and Medicaid fines Implement an advanced care insights program that includes a content management and analytics solution Smarter Care customers achieving real results 10

© 2014 IBM Corporation Rio de Janeiro implements a high- resolution weather and hydrologic modeling system that can predict flood events up to 48 hours in advance Digital Delta helps water authorities prevent disasters and environmental degradation, while reducing the cost of managing water by up to 15% Bangalore Water Supply and Sewage Board Mitigates water loss due to theft, leakage and malfunctions saving up to 40% of supply Provide real-rime feedback on the status of the water supply for water-distribution pattern adjustment Miami-Dade Parks expects to reduce water consumption by 20% and save USD860,000 annually Reduce water costs through operational efficiencies and advanced analytics capabilities Mitigate flood damage by gathering and analyzing flood information in the Netherlands and applying advanced analytics 11 Water management customers achieving real results Integrate information and processes from 30 different city agencies

© 2014 IBM Corporation IBM possesses unmatched expertise and innovation 12 Ranked #1 among smarter city suppliers 1 Deep expertise helping thousands of cities— from small to large—deliver real outcomes More than 100 years’ experience designing and integrating systems that solve business problems 21 consecutive years of U.S. patent leadership One of the world’s most powerful analytics portfolios A range of deployment options, including cloud SaaS, on premises and shared Thousands of talented resources including business consultants, scientists, mathematicians and developers “The breadth and depth of capability in software and services … along with the ability to analyze and integrate information and provide executive dashboards and citizen interaction is probably unmatched in the market.” 2 1 Navigant Research, Navigant Research Leaderboard Report: Smart City Suppliers, Eric Woods and John Gartner, 3Q Forrester Research, Service Providers Accelerate Smart City Projects, Jennifer Belissent and Frederic Giron, July 30, 2013.

© 2014 IBM Corporation Thank You! 13