Working with Health IT Systems HIT System Planning, Acquisition, Installation, & Training: Practices to Support & Pitfalls to Avoid Lecture a This material.

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Working with Health IT Systems

Component 1: Introduction to Health Care and Public Health in the U.S.

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Working with Health IT Systems HIT System Planning, Acquisition, Installation, & Training: Practices to Support & Pitfalls to Avoid Lecture a This material (Comp7_Unit8a) was developed by Johns Hopkins University, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number IU24OC00013.

HIT System Planning, Acquisition, Installation, & Training: Practices to Support & Pitfalls to Avoid Learning Objectives—Lecture a Conduct a basic user needs analysis for a given example situation. Create a plan for training users in a small office practice, a large community clinic, or a single unit in an ambulatory care setting. Identify several potential challenges that may emerge during installation and generate a strategy to solve (lack of basic computer literacy in staff, etc.). 2 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working with Health IT Systems HIT Systems, Planning, Acquisition, Installation, & Training: Practices to Support & Pitfalls to Avoid—Lecture a

HIT System Acquisition HIT acquisition = $$$ Careful planning 3 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working with Health IT Systems HIT Systems, Planning, Acquisition, Installation, & Training: Practices to Support & Pitfalls to Avoid—Lecture a

The Systems Development Process 4 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working with Health IT Systems HIT Systems, Planning, Acquisition, Installation, & Training: Practices to Support & Pitfalls to Avoid—Lecture a

Systems Acquisition vs. Development Availability of vendor solutions Application Service Providers Cloud computing Many other options 5 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working with Health IT Systems HIT Systems, Planning, Acquisition, Installation, & Training: Practices to Support & Pitfalls to Avoid—Lecture a

Implementation Steps Planning-Acquisition– Implementation- Evaluation 6 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working with Health IT Systems HIT Systems, Planning, Acquisition, Installation, & Training: Practices to Support & Pitfalls to Avoid—Lecture a

The Role of Strategic Planning Creating the vision Vision should lead the implementation, not the technology Work on vision fuels requirements gathering (needs analysis) 7 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working with Health IT Systems HIT Systems, Planning, Acquisition, Installation, & Training: Practices to Support & Pitfalls to Avoid—Lecture a

Business Process Modeling Document current workflows Anticipate workflow redesign 8 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working with Health IT Systems HIT Systems, Planning, Acquisition, Installation, & Training: Practices to Support & Pitfalls to Avoid—Lecture a

Business Process Analysis Observe Interview Share 9 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working with Health IT Systems HIT Systems, Planning, Acquisition, Installation, & Training: Practices to Support & Pitfalls to Avoid—Lecture a

Business Process Flow Chart 10 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working with Health IT Systems HIT Systems, Planning, Acquisition, Installation, & Training: Practices to Support & Pitfalls to Avoid—Lecture a

Business Process Improvement Redesigning workflows New workflows could support: –Simplicity –Accessibility for patients –Safety –Comprehensiveness of documentation –Delegation New system = improved workflows 11 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working with Health IT Systems HIT Systems, Planning, Acquisition, Installation, & Training: Practices to Support & Pitfalls to Avoid—Lecture a

HIT System Planning, Acquisition, Installation, & Training: Practices to Support & Pitfalls to Avoid Summary—Lecture a Core concepts of HIT systems planning, acquisition, installation, and training Apply core concepts to specific health care settings Implementation challenges 12 Health IT Workforce Curriculum Version 3.0/Spring 2012 Working with Health IT Systems HIT Systems, Planning, Acquisition, Installation, & Training: Practices to Support & Pitfalls to Avoid—Lecture a

HIT System Planning, Acquisition, Installation, & Training: Practices to Support and Pitfalls to Avoid References—Lecture a Images Slide 4: The Systems Development Process. Courtesy Michael Vaughn. Slide 6: Implementation Steps. Courtesy Michael Vaughn Slide 8: Workflow Diagram.Courtesy Michael Vaughn Slide 10: Business Process Flow Chart. Courtesy Dr. Patricia Abbott. Slide 12: Clinician Looking at Computer. Courtesy Centers for Disease Control. Available from: Health IT Workforce Curriculum Version 3.0/Spring 2012 Working with Health IT Systems HIT Systems, Planning, Acquisition, Installation, & Training: Practices to Support & Pitfalls to Avoid—Lecture a