Working with HIT Systems Unit 8a: HIT system planning, acquisition, installation, and training: Practices to Support & Pitfalls to Avoid This material.

Slides:

Advertisements

Similar presentations

Component 10 – Fundamentals of Workflow Process Analysis and Redesign Unit 4-1 – Acquiring Clinical Process Knowledge This material was developed by Duke.

Advertisements

Unit 12b: Unintended Consequences of HIT Learning From Mistakes: Error Reporting and Analysis and HIT This material was developed by Johns Hopkins University,

Component16/Unit1Health IT Workforce Curriculum Version 1.0/Fall Customer Service in Healthcare IT Unit 1 Customer Service in Healthcare IT.

An Acute Care World without Registered Nurses Kathleen Gallo, PhD, MBA, RN, FAAN Senior Vice President & Chief Learning Officer.

Leveraging Integration Techniques

Unit 6b: Clinical Decision Support Systems that Help Improve Quality Decision Support for Quality Improvement This material was developed by Johns Hopkins.

Component 10 – Fundamentals of Health Workflow Process Analysis and Redesign This material was developed by Duke University, funded by the Department of.

Individual Roles and Team Mission

Component 10 – Fundamentals of Workflow Process Analysis and Redesign Unit 10 – Process Change Implementation and Evaluation This material was developed.

Working with Health IT Systems HIT System Planning, Acquisition, Installation, & Training: Practices to Support & Pitfalls to Avoid Lecture b This material.

Introduction to Information and Computer Science Information Systems Lecture b This material (Comp4_Unit9b) was developed by OHSU, funded by the Department.

Unit 1a: Health Care Quality and HIT Introduction to QI and HIT This material was developed by Johns Hopkins University, funded by the Department of Health.

Configuring Electronic Health Records Migration to an Electronic Health Record System Lecture b This material (Comp11_unit1b) was developed by Oregon Health.

Working with Health IT Systems Potential Issues with Adoption and Installation of an HIT System This material (Comp7_Unit9) was developed by Johns Hopkins.

Working with Health IT Systems Protecting Privacy, Security, and Confidentiality in HIT Systems Lecture a This material (Comp7_Unit7a) was developed by.

Unit 8a Troubleshooting; Maintenance and Upgrades; Interaction with Vendors, Developers, and Users Component 8 Installation and Maintenance of Health IT.

Unit 10a: HIT and Aspects of Patient-Centered Care Component 7 – Working with HIT Systems This material was developed by Johns Hopkins University, funded.

Introduction to Project Management Team Management and Communications Lecture c This material (Comp19_Unit8c) was developed by Johns Hopkins University,

Fundamentals of Health Workflow Process Analysis and Redesign Acquiring Clinical Process Knowledge Lecture b This material Comp10_Unit4b was developed.

Unit 9a: The BSI Story HIT Infecting a Patient Safety Culture This material was developed by Johns Hopkins University, funded by the Department of Health.

Component 16- Professionalism/Customer Service in the Health Environment Unit 1-Customer Service in Healthcare IT Lecture 1b- Measurement Challenges in.

Working with Health IT Systems Under the Hood Lecture a This material (Comp7_Unit2a) was developed by Johns Hopkins University, funded by the Department.

Component 4: Introduction to Information and Computer Science Unit 9: Components and Development of Large Scale Systems Lecture 3 This material was developed.

Working with Health IT Systems Protecting Privacy, Security, and Confidentiality in HIT Systems Lecture b This material (Comp7_Unit7b) was developed by.

This material was developed by Oregon Health & Science University, funded by the Department of Health and Human Services, Office of the National Coordinator.

Component 7: Working with HIT Systems This material was developed by Johns Hopkins University, funded by the Department of Health and Human Services, Office.

Component 8 Installation and Maintenance of Health IT Systems Unit 1a Elements of a Typical Electronic Health Record System This material was developed.

Unit 10b: HIT and Aspects of Patient-Centered Care Component 7 – Working with HIT Systems This material was developed by Johns Hopkins University, funded.

Working with HIT Systems

Component 10 - Fundamentals of Workflow Analysis and Process Redesign

Unit 8.3: Go-Live Support Strategies HIT Implementation Planning for Quality and Safety Component 12/Unit 81 Health IT Workforce Curriculum Version 1.0/Fall.

Component 10 – Fundamentals of Workflow Analysis and Process Redesign Unit 4-2 – Acquiring Clinical Process Knowledge This material was developed by Duke.

Unit 8.2: Effective Implementation Planning HIT Implementation Planning for Quality and Safety Component 12/Unit 81 Health IT Workforce Curriculum Version.

Component 4: Introduction to Information and Computer Science Unit 9: Components and Development of Large Scale Systems Lecture 2 This material was developed.

Working with Health IT Systems HIT System Planning, Acquisition, Installation, & Training: Practices to Support & Pitfalls to Avoid Lecture a This material.

Slide 1 Health IT Workforce Curriculum Version 1.0/Fall 2010 Component 10/Unit 4b Fundamentals of Workflow Analysis and Process Redesign Unit 10.4b Acquiring.

Unit 4: The Effective HIT System This material was developed by Johns Hopkins University, funded by the Department of Health and Human Services, Office.

Component 10 – Fundamentals of Workflow Process Analysis and Redesign Unit Process Analysis.

Unit 2 Part 2: “Under the Hood” Component 7 – Working with HIT Systems This material was developed by Johns Hopkins University, funded by the Department.

Unit 5b Can HIT Hinder Communication and Care Coordination? HIT Design for Teamwork and Communication This material was developed by Johns Hopkins University,

Health IT Workforce Curriculum Version 1.0/Fall 2010 Component 10/Unit 5b 1 Fundamentals of Workflow Analysis and Process Redesign Unit 10.5b Process Analysis.

This material was developed by Oregon Health & Science University, funded by the Department of Health and Human Services, Office of the National Coordinator.

Component 16-Professionalism/Customer Service in the Health Environment Unit 1-Customer Service in Health IT Lecture 1a-Definitions of Customers and Customer.

Unit 10: Measuring Patient Safety This material was developed by Johns Hopkins University, funded by the Department of Health and Human Services, Office.

This material was developed by Duke University, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information.

Component 2: The Culture of Health Care

Working with HIT Systems Unit 8b: HIT system planning, acquisition, installation, and training: Practices to Support & Pitfalls to Avoid This material.

Component 10 – Fundamentals of Health Workflow Process Analysis and Redesign Unit 3-1 – Interpreting and Creating Process Diagrams: Introduction This material.

Working with Health IT Systems Unit 3: Understanding Information Exchange in HIT Systems This material was developed by Johns Hopkins University, funded.

Working with HIT Systems

Unit 9b: Strategies for Adaptive Work HIT Infecting a Patient Safety Culture This material was developed by Johns Hopkins University, funded by the Department.

Unit 11d: Common Causes of Insufficient Data Quality & Design Recommendation Data Quality Improvement This material was developed by Johns Hopkins University,

Quality Improvement HIT Design to Support Teamwork and Communication Lecture b This material (Comp12_Unit7b) was developed by Johns Hopkins University,

This material was developed by Oregon Health & Science University, funded by the Department of Health and Human Services, Office of the National Coordinator.

Working with HIT Systems Unit 7a Protecting Privacy, Security, and Confidentiality in HIT Systems This material was developed by Johns Hopkins University,

Unit 8a: The Implementation Team HIT Implementation Planning for Quality and Safety This material was developed by Johns Hopkins University, funded by.

Unit 7a: Workflow Assessment Safe Workflow Design This material was developed by Johns Hopkins University, funded by the Department of Health and Human.

Unit 11a: Health IT in the Future Component 7: Working With HIT Systems This material was developed by Johns Hopkins University, funded by the Department.

Component 7: Working with HIT Systems Unit 5 – Part 2: Fundamentals of Usability in HIT Systems – What Does It Matter? This material was developed by Johns.

Installation and Maintenance of Health IT Systems Troubleshooting; Maintenance and Upgrades; Interaction with Vendors, Developers, and Users Lecture a.

Component 6- Health Management Information Systems Unit 5-2 Clinical Decision Support Systems This material was developed by Duke University, funded by.

Introduction to Project Management An Overview of Health IT Projects Lecture b This material (Comp19_Unit1b) was developed by Johns Hopkins University,

Quality Improvement HIT Implementation Planning for Quality and Safety Lecture b This material (Comp12_Unit9b) was developed by Johns Hopkins University,

Unit 1b: Health IT Teams Examples and Characteristics This material was developed by Johns Hopkins University, funded by the Department of Health and Human.

Fundamentals of Health Workflow Process Analysis and Redesign Acquiring Clinical Process Knowledge Lecture c This material Comp10_Unit4c was developed.

Working in Teams Leveraging Integration Techniques: Power of HIT Team Dynamics This material (Comp17_Unit5) was developed by Johns Hopkins University,

Unit 9 - Potential Issues with Adoption and Installation of an HIT system Component 7 Component 7/Unit 91 Health IT Workforce Curriculum Version 1.0/Fall.

Working with Health IT Systems

Sunny Happy Care Family Practice

Presentation transcript:

Working with HIT Systems Unit 8a: HIT system planning, acquisition, installation, and training: Practices to Support & Pitfalls to Avoid This material was developed by Johns Hopkins University, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number IU24OC

Objectives By the end of this unit the student will be able to: Conduct a basic user needs analysis for a given example situation Create a plan for training users in a small office practice, a large community clinic, or a single unit in an ambulatory care setting Identify several potential challenges that may emerge during installation and generate a strategy to solve (lack of basic computer literacy in staff, etc.) Component 7/Unit 82 Health IT Workforce Curriculum Version 2.0/Spring 2011

HIT System Acquisition HIT acquisition = $$$ Careful planning Component 7/Unit 8 Health IT Workforce Curriculum Version 2.0/Spring Image : MS Clipart

The Systems Development Process Component 7/Unit 8 Health IT Workforce Curriculum Version 2.0/Spring Planning and Analysis Design (Acquisition) Implementation (includes training) Support/Evaluation (includes training)

Systems Acquisition vs. Development Availability of vendor solutions Application Service Providers Cloud computing Many other options Component 7/Unit 8 Health IT Workforce Curriculum Version 2.0/Spring Image : MS Clipart

Implementation Steps Component 7/Unit 8 Health IT Workforce Curriculum Version 2.0/Spring Planning Strategic Planning Project Management Information gathering User needs analysis Financial planning Acquisition Purchasing Process Support Planning Communication Planning Risk Management (Privacy/Security) Training Implementation Change Management Implementation Support Collaboration Training Evaluation Performance Indicators Reporting Evaluation Strategies Sustainability Operational Support

The Role of Strategic Planning Creating the vision Vision should lead the implementation, not the technology Work on vision fuels requirements gathering (needs analysis) Component 7/Unit 8 Health IT Workforce Curriculum Version 2.0/Spring

Business Process Modeling Document current workflows Anticipate workflow redesign Component 7/Unit 8 Health IT Workforce Curriculum Version 2.0/Spring

Business Process Analysis Component 7/Unit 8 Health IT Workforce Curriculum Version 2.0/Spring Observe Interview Share Image: MS Clipart

Business Process Flow Chart Component 7/Unit 8 Health IT Workforce Curriculum Version 2.0/Spring Patient Calls Front Desk answers the call Goes to the triage staff Med refill? Test result? Front desk takes message Front desk requests chart Triage documents yes no

Business Process Improvement Redesigning workflows New workflows could support: –Simplicity –Accessibility for patients –Safety –Comprehensiveness of documentation –Delegation New system = improved workflows Component 7/Unit 8 Health IT Workforce Curriculum Version 2.0/Spring